S&P Global

Compensation

Full Description

Description: • General support of the Platforms • New user onboarding, account maintenance, resolution of client issues or questions, and provide walk throughs on how to operate within the platform. • Creation and maintenance of entity identifiers • Analysis of client administrative details and tax forms • Work with a global team responsible for front-line client services • Must consistently adhere to all internal procedures • Be pro-active in identifying problems. Either work with peers on a resolution or escalate them to management. • Capture and channel user feedback to the management team to facilitate the continuous improvement of our products and services • Ad hoc duties and projects as requested by the team leader • The role will continuously evolve depending on the candidates’ competencies to ensure challenge and growth. Requirements: • Ability to think laterally, analyze, and question processes • Excellent oral and written communication skills • Proficient in MS office • Team player • Ability to identify and escalate issues or concerns • Excellent prioritization skills, ability to multitask and work in a fast paced environment a requirement • Eager to learn with strong analytical and problem-solving abilities • Great organizational skills are a requirement • Goal and action oriented, with ability to organize, multi-task and prioritize in a fast-paced environment • Must be able handle stressful customer situations with patience and poise • Proficient PC skills, especially in Microsoft Word and Excel. • Demonstrated knowledge and experience in working with internet-based applications • Ability to review processes and suggest improvements Benefits: • Health & Wellness: Health care coverage designed for the mind and body. • Flexible Downtime: Generous time off helps keep you energized for your time on. • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.