Southwestern College (CA)

Compensation

Full Description

SUMMARY DESCRIPTION Under the general supervision of the Director of Human Resources, manages and coordinates assigned staff in the day-to-day activities and operations of human resources including but not limited to employment, onboarding, benefits, classification, and employee leave management within the Human Resources Division; coordinates activities and processes with other divisions, departments, and outside agencies; and provides research, analysis, reporting and updates related to human resource operations to the Director of Human Resources. Employees in this classification may supervise the work of professional, technical, and clerical staff and do other work as assigned. DISTINGUISHING CHARACTERISTICS The Human Resources Operations Manager is an unrepresented management classification which has responsibility for supervising all functions for multiple programs within the Human Resources Division. This classification requires strong management and communication skills as well as problem-solving skills and the ability to participate effectively in the decision-making process. This classification also requires knowledge in the areas of benefits, classification & compensation, employment and leave management. EDUCATION AND EXPERIENCE A Bachelor’s degree or equivalent, in human resources, public administration, business administration, organizational development, or a closely related field. AND Three (3) years of professional human resources experience. PREFERRED QUALIFICATIONS • Two (2) years of supervisory experience in a public agency. • Professional license or certification in human resources (examples: SHRM, PHR, SPHR, CHRP, PSHRA, CHRM, ACHRO). Before scanning attachments, remove/redact sensitive, confidential information such as date of birth, social security number, address and photograph. • One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. • If specifically referenced (i.e. degree 'or equivalent'), related experience that is above the minimum requirement may be substituted for education on a year for year basis. • Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES). A copy of the evaluation must be submitted with online application. KNOWLEDGE AND ABILITIES Knowledge of: • Operational characteristics, services, and activities of human resources in a higher education environment. • Human resources administration theory, principles, practices, and application. • Federal, State, and local laws, codes, and regulations applicable to community college. • Principles of supervision, training, and performance evaluation. • Modern office procedures, methods, and equipment including computers and applicable software. • Advanced oral and written communication skills. • Interpersonal skills using tact, patience, and courtesy. Ability to: • Oversee and participate in the management of a comprehensive human resources program. • Supervise, direct, assign, train, motivate, and evaluate staff. • Provide guidance and advice to administrators and employees on personnel management. • Interpret and apply laws, regulations, policies, procedures, and collective bargaining agreements. • Analyze problems, identify, and apply solutions, make decisions, use good judgement. • Prepare and present comprehensive, effective oral and written reports. • Work collaboratively with faculty, administrators, and staff as well as community representatives. • Work with and exhibit sensitivity to and understanding of the diverse populations of community college employees and students. • Communicate clearly and concisely, both orally and in writing. JOB DESCRIPTION: Human Resources Operations Manager ESSENTIAL DUTIES • Provide management and administer day-to-day operational activities and support services of the Human Resources Office; ensure compliance with applicable policies, procedures, and regulations. • Participate in planning, organizing, directing, and providing leadership for assigned human resources functions, support services, and related activities including onboarding, employment, classification, employee leaves, personnel record management, training, professional development, and related services. • Plan, direct, coordinate, and review the work plan for assigned staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems. • Select, train, motivate, and evaluate assigned human resources personnel; provide or coordinate staff training; work with employees to correct deficiencies. Provide counseling and employee improvement plans to maintain a high standard of employee performance. • Analyze and provide human resources consultation and policy review; interpret, explain, and apply legal code provisions, District policy and administrative procedures, collective bargaining provisions, and regulatory requirements; ensure compliance with established policies, procedures, and laws. • Provide sound guidance and advice to management, faculty, and staff related to District policies, procedures, and practices, contractual provisions, and Education Code; ensure personnel actions are compliant with current law and internal policies. • Assist in the resolution of employee complaints or grievances relating to the collective bargaining agreements, District policies and procedures, and applicable laws and regulations; Assist in investigating, fact finding, and reporting to address and resolve complaints and grievances. • Manage the coordination, monitoring, and providing advisement on District-wide personnel evaluations; conduct training as needed on evaluation processes. Provide recommendations for improving the employee evaluation process, tracking, and documentation. • Oversee the management of employee health and welfare benefits. Work closely with payroll to minimize district liability and ensure proper deductions. Make recommendations for changes to health and welfare benefits. Work closely with third party vendors to ensure proper and continued coverage for employees and to control health and welfare costs for the district. SALARY SCHEDULE: Unrepresented Administrators PHYSICAL DEMANDS AND WORKING ENVIRONMENT This is a non-telecommuting position. Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; possible exposure to dissatisfied individuals; travel to different locations to attend meetings or perform other assigned District functions. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. TENTATIVE TIMELINE: Any application received after the initial screening deadline is not guaranteed a review. September 3-28, 2025 Position advertised; District receives applications. September 28, 2025 Initial screening deadline for guaranteed consideration. October 6-17, 2025 Reviewing of applications. October 20-31, 2025 Search Committee interviews candidates. November, 2025 Second level interview for top finalists. November, 2025 Tentative employment start date pending Governing Board approval.