Southwest Bank of Texas

Compensation

Full Description

This a Full Remote job, the offer is available from: Arkansas (USA), Minnesota (USA) Description Do you wake up every morning inspired to solve problems and make a meaningful impact in health care? If so, we want to hear from you. Innovista Medical Center is more than a clinic. It's a community hub. Many still feel unseen, unheard, and unsupported when seeing a health care provider. By putting our patients' needs first, we are transforming what it means to get exceptional care. We don't just treat symptoms. We focus on whole-person health—physical and mental well-being, disease prevention, and thoughtful management of chronic conditions. Innovista Medical Center provides primary care and walk-in services for people of all ages in ten locations in Dallas and Houston. We provide comprehensive healthcare services, including in-office lab work, vaccines, imaging, and telemedicine. Our values help define the patient experience and how we treat each other. • HEARD: Our care starts with listening well to build relationships and trust. • UNDERSTOOD: We offer an experience recognizing every patient's history and background. • IN CONTROL: We provide one place for all primary care needs for the whole family. • ACTIVELY SUPPORTED: We ensure patients are not alone in the care process, which is much more than what happens during a visit. • SEEN: We honor the entirety of who each patient is and care for them at the highest level. If you are looking for a rewarding medical career, we look forward to hearing from you! We're thrilled to announce a dynamic opportunity for you to become an integral part of our Houston, Texas team. As an onsite contributor, you'll play a key role in pioneering a pathway toward a more streamlined and effective healthcare system. JOB SUMMARY: A Patient Registration Coordinator serves patients and Medical Location staff by efficiently managing patient scheduling, registration, and administrative tasks to facilitate the smooth operation of the medical center. DUTIES AND RESPONSIBILITIES: • Welcome and assist patients/clients/visitors courteously and efficiently, determining the purpose of their visit and directing them to the appropriate department. • Schedule patient appointments and manage the flow to ensure optimal patient service. • Screen patients for updated demographics and inform them of necessary documentation for their visit. • Compile and maintain medical charts, reports, and correspondence. • Interview patients to complete insurance and privacy forms. • Handle insurance co-payments and record payment details in patient accounts. • Manage patient appointments, check-ups, and physician referrals. • Answer phones and route calls to the relevant staff. • Protect patient confidentiality, ensuring the secure handling of protected health information (PHI) and maintaining computer security protocols. • Assist with daily patient flow as needed. • Verify patient identity through proper identification procedures. • Maintain a safe, secure, and hygienic work environment in compliance with legal regulations and organizational standards. • Communicate relevant observations about a patient's status to the nurse-in-charge. • Manage the ordering of medical supplies based on departmental requirements. • Be flexible to work weekends, holidays, and various shifts at different center locations as per company needs. • Actively participate in staff and department meetings, sharing knowledge and insights. • Arrive punctually for duty and maintain professionalism in patient interactions. • Ensure patient information remains confidential and limit personal conversations in the patient's presence. • Collaborate effectively with personnel from other departments to support teamwork. • Review medical records and follow up on obtaining missing results prior to patient appointments. • Perform any other duties assigned by the supervisor. Requirements • High School Graduate or equivalent. • Basic computer skills. • Customer service skills and training. • 1+ years of experience in the medical field. • Bilingual in English/Spanish highly preferred. BENEFITS: We are committed to creating a culture where everyone feels important, welcomed, and included. We demonstrate this commitment by offering a comprehensive benefits package that fosters opportunities for growth and advancement and supports the physical, mental, and financial wellbeing of our team members. HEALTH & WELLBEING • A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options • Dental and vision coverage • Company-paid benefits (short- and long-term disability, employee life, and accidental death and dismemberment) • Employee Assistance Program • Bereavement Leave (full time employees for the loss of an immediate family member) • Paid Military Leave Benefits • Discounts and perks on gym memberships, shopping, travel, recreation, and more FINANCIAL GROWTH • A yearly discretionary bonus • 401(k) with a company match • Credit Union Banking alternative • Wellness Rewards with Monetary Incentives • Rewarding employee referral bonuses WORK/LIFE BALANCE • Flexible schedule and work from home options for numerous roles • Nine paid company holidays + Sick and Wellness Days + accrued PTO • Commuter benefits • Paid Parental Leave (up to 6 weeks, subject to applicable waiting period) JOB SATISFACTION & ADVANCEMENT • Clear career advancement and growth pathways • Continuous education opportunities and financial reimbursement (mileage and certifications where approved) • Diversity, Equity & Inclusion Committee with various Business Resource Groups you can join • Company-wide socials and gatherings • "Dress for Your Day" policy This offer from "Southwest Bank of Texas" has been enriched by Jobgether.com and got a 75% flex score.