Southern Orthodontic Partners

Compensation

Full Description

Description: Job Title: Director of Practice Operations Location: Tampa Region Status: Full-Time, Exempt Reports to: Regional Director of Operations About the Role: Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You’ll Do: • Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. • Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. • Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. • Monitor and improve patient experience, satisfaction, and overall operational performance. • Coach, mentor, and develop team leaders to ensure high performance across locations. • Use data and metrics to drive decisions and process improvements. • Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: • A strategic and operational leader with strong problem-solving skills. • Experienced in practice workflows, scheduling, and optimizing patient experience. • Financially savvy, comfortable managing P&L and key operational metrics. • Excellent communicator with high EQ, able to influence at all levels. • Adaptable, collaborative, and proactive in identifying opportunities for improvement. • Passionate about coaching and empowering teams to take ownership and grow professionally. Requirements: Minimum Requirements: • Bachelor’s degree in business, Healthcare Administration, or related field preferred, or equivalent work experience • 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) • 4+ years of relevant work experience • Flexible schedule • Valid driver’s license Preferred Requirements: • 2-3 years of experience in the dental industry, preferably orthodontics • Familiarity with orthodontic practice management systems