SOUTHEAST BANK

Compensation

Full Description

Job Details Job Location: Remote - TN - Knoxville, TN Salary Range: Undisclosed Description GENERAL FUNCTION: We are seeking a detail-oriented QA Analyst with experience in Tableau, Core Banking systems, and Robotic Process Automation (RPA). This role is responsible for validating data pipelines, dashboards, and banking applications, while also evaluating and integrating RPA tools to enhance testing efficiency. ESSENTIAL FUNCTIONS: Department Administration Customer Service Design, develop, and execute test plans and test cases for Tableau dashboards and banking applications. Perform system, regression, load, and acceptance testing across banking platforms. Identify, document, and track software defects; collaborate with developers to resolve issues. Conduct post-release testing to validate fixes and enhancements. Validate data accuracy and integrity across banking systems and Tableau visualizations. Evaluate and integrate RPA tools to enhance testing efficiency. Compliance Review the Bank’s information security guidelines regularly and avoid activity that could expose the Bank to malware, scams, and fraud. Follow all guidelines for securing your accounts, access, systems, and information. Be proactive in identifying threats to information security and relay concerns to the information security team. Diligently protect confidential information and assist the Bank in ensuring that all confidential and sensitive information is handled appropriately. Maintain an active awareness and understanding of policies, procedures, designated authorities, regulations, and laws, including but not limited to, the Bank Secrecy Act, Anti-Money Laundering Act, Red Flags, Consumer Privacy, Fair Lending, other applicable lending laws, etc. Follow these at all times. Communicate openly with supervisors and other management about policies, procedures, work conduct, and job functions. Ask questions to clarify any uncertainty when issues arise. Address with your supervisor questions about suspected violations of policy and procedure, and other laws and guidelines, as outlined in the Code of Conduct, including but not limited to Bank Secrecy Act, Anti-Money Laundering Act, lending laws, etc. Participate in training sessions and policy updates as necessary. Assist with coordination of scheduling as appropriate. Other Maintain focus and professionalism at work; reserve personal matters for personal time. Be teachable, flexible, manageable, approachable, and helpful. Work scheduled and other needed hours at the designated location(s). Assist Management with scheduling and other issues as directed. Accept additional work as needed and assist other managers or Team Members as needed. All Team Members should provide consistently positive, effective, helpful service to all customers, both internal and external. Management or Bank policy may revise, delete, or add responsibility as necessary. Requirements Core Bank Knowledge Some SQL knowledge Activity Ability to operate office equipment, telephones, and computers Ability to communicate fluently in English, in person, in writing, and on the computer Ability to hear, speak, and understand verbal communication Ability to read, write, count, and perform basic math functions Ability to move head, shoulders, neck, and arms freely (e.g. operation of office equipment) Ability to use manual dexterity and fine manipulation for operating a keyboard, using equipment, filing, etc. Ability to lift up to 10 pounds, grasp, reach, and pull Ability to think, remember, learn new information, and apply cognitive data to job functions Ability to assess and concentrate on mental and physical job tasks to see them to completion Ability to work with others to share information and solve problems Qualifications