Sourcegraph

Compensation

Full Description

Job Description: • Learn about our product, our value propositions, our customers, our team, and our practices. • Start working with customers to troubleshoot and solve reported issues (with lots of support and help from your team). • Work with customers to troubleshoot and solve reported issues • Contribute to improving our product and handbook documentation • Observe trends causing issues for our customers and suggest remedies • Suggest (and take responsibility for) improvements for team onboarding and ongoing enablement Requirements: • 2+ years experience in a similar role • Working experience with Unix/Linux and/or Bash • Working experience with Kubernetes containerized solutions • Working experience with code hosts such as GitHub, GitLab and BitBucket • Strong understanding of databases, especially SQL • Experience collaborating with cross-functional teams to solve difficult problems for customers • Proficiency in communicating complex technical ideas and decisions to a variety of audiences • Some experience using Large Language Models (LLMs) and AI tooling Benefits: • equity • generous perks & benefits