Sompo

Compensation

Full Description

Sompo has a unique opportunity for an Underwriting Operations Analyst in our Insurance Operations team. As an Underwriting Operations Analyst, you’ll be at the center of our underwriting process – ensuring accuracy, efficiency, and compliance while supporting experienced underwriters, underwriting technicians, brokers, and internal teams. This opportunity is more than just operational support: it’s a chance to sharpen your analytical skills, learn industry-leading systems, and contribute to the success of a company that values collaboration, innovation, and career development. Location: This position will be based in our Charlotte, NC office. We offer the opportunity to build a foundation for career growth. You’ll join a supportive, collaborative group that values knowledge-sharing and mutual success. You’ll play a vital role in improving processes, driving efficiency, and shaping how we serve our customers. Our business, your impact, our opportunity: What you’ll be doing: • Manage key stages of the policy lifecycle including binders, endorsements, renewals, and policy issuance using Guidewire Policy Center • Prepare renewal notices, ensuring all documentation aligns with underwriting requirements • Analyze operational data to identify trends and uncover opportunities for greater efficiency • Discover insights that guide leadership decisions and support company-wide goals • Partner with underwriting teams to refine workflows that improve speed, accuracy, and customer satisfaction • Serve as a trusted liaison between underwriting teams, broker, and internal departments • Contribute to a supportive team environment by providing backup coverage during high-volume periods • Work with leadership to maintain high-quality standards and deliver exceptional service to our customers and partners • Train and mentor contingent staff, and new team members on our underwriting processes and best practices • Gain hands-on exposure to industry systems and tools (Guidewire, ImageRight, Power BI) • Build the foundation for future career opportunities What You’ll Bring: Required • 2+ years of experience in underwriting or underwriting support, preferably in commercial insurance • Strong knowledge of underwriting processes and property & casualty coverage • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) • Excellent organizational and communication skills • Ability to thrive in a fast-paced, evolving environment with customer-first mindset Preferred • Experience with underwriting systems such as Guidewire or ImageRight • Familiarity with data visualization tools (Power BI) • Strong problem-solving and analytical skills to navigate complex scenarios At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs: • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution • Pharmacy benefits with mail order options • Dental benefits including orthodontia benefits for adults and children • Vision benefits • Health Care & Dependent Care Flexible Spending Accounts • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children • Company-paid Disability benefits with very competitive salary continuation payments • 401(k) Retirement Savings Plan with competitive employer contributions • Competitive paid-time-off programs, including company-paid holidays • Competitive Parental Leave Benefits & Adoption Assistance program • Employee Assistance Program • Tax-Free Commuter Benefit • Tuition Reimbursement & Professional Qualification benefits In today’s world, what do we stand for? Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.