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Soleno Therapeutics Inc

Soleno Therapeutics Inc

via SimplyHired

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Area Patient and Community Educator (PACE) Director - East

Anywhere
full-time
Posted 9/23/2025
Verified Source
Key Skills:
Pharmaceutical/Biotech field leadership
Rare disease knowledge (Prader-Willi Syndrome)
CRM systems (Salesforce, Life Sciences Cloud, Health Cloud)
Operational leadership
Compliance and regulatory knowledge
Team coaching and mentoring
Patient education
Spanish language (preferred)

Compensation

Salary Range

$235K - 250K a year

Responsibilities

Lead and manage a geographically dispersed team of Patient & Community Educators to deliver compliant, high-quality education on PWS and Soleno’s therapy, ensuring regional execution aligns with national strategy.

Requirements

Bachelor’s degree in health-related field, 7+ years pharma/biotech experience with 2+ years field leadership, CRM proficiency, strong compliance knowledge, excellent communication and cultural competency, and availability for frequent travel.

Full Description

About Soleno Therapeutics Inc Soleno is a biopharmaceutical company focused on the development and commercialization of novel therapeutics for the treatment of rare diseases based in Redwood City, CA. At Soleno, we are driven by the unique and multi-faceted needs of the PWS community. Like these individuals, resilience is part of who we are – it is in our chromosomes – and our team is made up of exceptional colleagues whose collective efforts are woven together to deliver meaningful outcomes, both professionally and for those living with PWS. We value collaboration, integrity, and respect. These characteristics have allowed us to forge strong, authentic bonds with the caregivers, patients, health care professionals (HCPs) and community members we serve. We are proud to work alongside them every step of the way. Our employees are our greatest asset, and we're expanding across functions during this pivotal time. We invite you to join us in making an impact—and making history.We all share the most important goal of bringing solutions to the PWS community. Summary of Job (brief description) The Area PACE Director (East/West) provides regional leadership, coaching, and strategic direction to a field-based team of Patient & Community Educators (PACEs). This leader ensures consistent, compliant, and high-quality delivery of education to caregivers, patients, residential staff, and healthcare professionals on Prader-Willi Syndrome (PWS) and Soleno’s approved therapy. Reporting to the National Director, PACE & DRS, the Area PACE Director translates national strategy into actionable regional execution, fosters team development, and ensures strong cross-functional alignment while maintaining the highest standards of compliance. This is an ideal role for a collaborative leader passionate about rare diseases who can inspire and develop a geographically dispersed team while ensuring alignment with Soleno’s national strategy. Responsibilities • Lead, coach, and mentor a team of PACEs within the assigned geography (East or West). • Conduct regular field visits, team meetings, and 1:1 coaching to drive performance and professional growth. • Partner with HR and leadership on recruiting, onboarding, and training new PACE team members. • Foster a culture of collaboration, compliance, and patient-centricity. • Provide operational leadership and support to ensure regional execution runs efficiently. • Translate national PACE strategy into regional tactical plans. • Identify regional needs and guide the team in tailoring education to caregiver and community priorities. • Monitor metrics and field insights, reporting regularly to National Director. • Partner cross-functionally with Advocacy, Medical, Marketing, and Commercial colleagues to ensure coordinated and non-duplicative field execution. • Oversee planning and execution of caregiver/patient education programs and in-services across the region. • Ensure outreach to Spanish-speaking and other underserved populations through culturally competent resources. • Support caregiver advisory boards, community events, and advocacy collaborations. • Champion compliance across all team activities. • Ensure timely and accurate CRM documentation of caregiver, patient, and HCP interactions. • Escalate adverse events and product complaints per company protocol. Qualifications • Bachelor’s degree in nursing, dietetics, social work, allied health, and/or related field; advanced degree preferred. This role does not involve the practice of direct patient care. • 7+ years of experience in the pharmaceutical/biotech or healthcare field, with at least 2+ years in a field leadership capacity. • Experience working with Prader-Willi Syndrome (PWS) community strongly preferred; rare disease experience in specialty products preferred (Endocrinology, Rare Obesity/Hyperphagia, or Genetics). • Proven ability to lead and develop geographically dispersed teams. • Experience providing operational leadership and support. • Required: Proficiency with CRM systems (Salesforce, Life Sciences Cloud or Health Cloud), Microsoft Excel, Adobe, Concur, and Microsoft 365. • Strong understanding of industry legal, regulatory, and compliance landscape. • Excellent understanding of patient-literacy concepts and ability to communicate complex scientific/medical information in patient-friendly language. • Fluent in English. Fluent in Spanish, preferred. • Ability to work independently and collaboratively with a diverse cross functional team. • Excellent communication skills and cultural competency, with ability to engage diverse audiences. • Self-starter who is highly passionate about rare diseases. • Availability to participate in evening and weekend events as needed, and must be comfortable with frequent, domestic travel (50%+) and have easy access to transportation and airports. Salary Range: $235,000-$250,000 (Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate’s relevant qualifications, skills, and experience, as well as the location where this position may be filled.)

This job posting was last updated on 9/30/2025

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