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Solenis

Solenis

via Talents By Vaia

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Hybrid Technical Equipment Support Manager – Commercial Pools and Enterprise Solutions

Anywhere
Full-time
Posted 2/4/2026
Verified Source
Key Skills:
Technical support
Customer relationship management
Product training

Compensation

Salary Range

$84K - 139K a year

Responsibilities

Provide technical support, training, and feedback collection to enhance Solenis' equipment solutions and customer engagement.

Requirements

Experience in technical support, customer service, and product training, with strong communication and troubleshooting skills.

Full Description

About the position Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. This hybrid role combines responsibility for supporting sales growth in the North America Commercial Pools business and the Solenis Enterprise selling strategy. Acting as a Technical Support Manager, the individual will provide hands-on technical expertise to the NCH and Diversey sales teams across equipment and chemical solutions while partnering with the NA Commercial Pools team to deliver customer insights that shape next-generation equipment innovations. In the Enterprise capacity, the role will collaborate with the Institutional–Hospitality and NCH–FE teams to expand market reach through product and solution training, equipment installation support, and post-sale technical service directly with customers. In the Commercial Pools capacity, the role will focus on technical support for the CCH and Pulsar dealer networks. This includes working closely with internal teams—technical support, marketing, and product management—to ensure customer satisfaction and drive continuous improvement in Solenis’ equipment solutions. Overall, this hybrid position is designed to strengthen Solenis’ market presence, elevate customer engagement, and accelerate sales across the commercial recreational water markets by leveraging Solenis’ full portfolio and technical resources. We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com The expected compensation range for this position is between \$83,500.00 and \$139,100.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team. Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability. Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis. Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. Responsibilities • Provide technical equipment support to Solenis sales teams, third-party resellers, and direct customers to ensure successful implementation of Solenis’ high-value commercial pool solutions. • Drive continuous improvement of Solenis’ equipment offerings to maintain best-in-class performance. • Deliver on-site installation support and field troubleshooting. • Train Institutional and NCH–FE teams on equipment and solution capabilities, building a national network of Solenis pool experts. • Gather and communicate customer feedback to guide equipment performance enhancements and innovation. • Lead new product introductions as a key driver of customer acquisition and business growth. • Collect and share market intelligence to inform marketing, product development, and technology teams. • Build and maintain strong relationships with key account managers, hospitality teams, and strategic customers. • Collaborate with account and territory sales managers to assess customer needs, align internal resources, and ensure delivery of Solenis’ value-driven equipment solutions. • Evaluate new equipment solutions through ROI analysis, securing alignment on investments, resources, and actions to advance Solenis’ equipment portfolio Benefits • competitive compensation • comprehensive benefits which include medical, dental, vision & 401K • numerous opportunities for professional growth and development

This job posting was last updated on 2/9/2026

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