Software People, Inc.

Compensation

Full Description

Phone/Skype Hire. Remote Location: REMOTE Duration: 6+ months The Senior Business Analyst (Consultant) supports IT, school operations, and compliance by improving data quality, strengthening risk management, and streamlining districtwide workflows. This role evaluates and redesigns key systems-including school communication tools, medical incident reporting, and implementing a Third-Party Risk Management (TPRM) solution to safeguard student data and ensure compliance. Through current-state assessments, cross-departmental requirements gathering, and clear business cases, the analyst translates complex insights into actionable recommendations that improve system usability, reduce risk, and enable more responsive, data-driven decision-making across the district. Key Responsibilities: Project Specific Responsibilities School Leader Information Centralization Project • Assess existing communication tools and document gaps, risks, and redundancies. • Define project goals, scope, success metrics, and user requirements for a centralized platform that provides • All district/network information Action items • A collaboration hub for School Leaders • Produce a full requirements package enabling leadership to refine the project charter. • Recommend technology, workflows, and governance that streamline information to School Leaders. Third-Party Risk Management (TPRM) Solution Project • Lead the business analysis effort to implement a TPRM solution that centralizes vendor security, privacy, gaps, and risk data. • Document current vendor categorization gaps and the impact of lacking population/risk visibility. • Map existing vendor onboarding, approval, review, and contract workflows across procurement, IT security, legal, and data privacy. • Define requirements for a single "pane of glass" TPRM system that integrates with: ERP system; ServiceNow; DocuSign; CLM Value Identification & Quantification: • Analyze the concrete benefits of cleaner and centralized data for school-level staff, particularly school clerks and School Leaders. • Quantify the operational and financial impacts of poor data quality and fragmented communication workflows. • Conduct root-cause analysis and process mapping to identify where data quality and data governance gaps create operational risk. • Document the value proposition for both data quality and third-party vendor risk management through structured business analysis techniques. • Evaluate the cost/benefit and risk/benefit of implementing a TPRM solution, including reduced exposure to breaches, improved compliance workflows, and improved vendor onboarding efficiency. Impact Storytelling & Business Case Development: • Gather powerful anecdotes from schools, IT, compliance, and vendor management teams; pair them with metrics to build compelling impact stories. • Develop narratives supporting investments in data quality, centralized School Leader communication tools, and third-party risk reduction • Create business cases articulating the return on investment for: • Data Quality & Master Data Management (MDM) • School Leader Communication Centralization • Third-Party Risk Management (TPRM) solution implementation • Operational risk management • Migration & Data Integrity Considerations • Translate findings into executive-ready presentations using cost modeling, impact projections, and risk assessments. Stakeholder Collaboration & Activation: • Conduct requirements elicitation sessions with school leaders, IT, compliance, vendor management, procurement, and cybersecurity. • Document user journeys, process flows, risk workflows, and current-to-future-state models for both major projects. • Serve as a key translator between technical teams, compliance teams, and non-technical school staff to ensure shared understanding. • Support change management, creating messaging and training materials that clarify: • Data quality expectations • The purpose and benefits of centralized School Leader communication • The reasons for vendor risk assessments and security validation • Activate stakeholders by demonstrating how these solutions reduce workload, increase accuracy, and protect student data.. Performance Milestones: • Complete onboarding and training, including any certification requirements, with the goal of achieving business analysis certification if not already achieved. • Participate in weekly check-ins with the Manager, IT Business Partnership to report on progress, challenges, and accomplishments. • Provide weekly progress reports on all projects, including time spent, challenges encountered, and status updates. • Establish strong relationships with business units to enhance collaboration and ensure alignment with CPSspecific tools and practices. Key Deliverables: • Data Impact Analysis Report: A detailed report quantifying the operational and financial impacts of the projects citing specific examples from school operations and state-level reporting. • A Collection of Data-Backed Anecdotes: A portfolio of powerful, vetted stories with supporting metrics that leadership can use in presentations to secure funding and drive engagement. • Value Management Presentation: A final summary presentation for project leadership that synthesizes all quantitative and qualitative findings into a compelling business case for continued investment in data quality. Qualifications: Education: Bachelor's degree in Business, Information Technology, or related field. Master's degree preferred. Experience: • 5+ years of experience in business analysis, preferably within the public sector or large institutions. • 5+ years of experience in information technology, preferably within the public sector or large institutions. • Experience managing complex projects involving multiple stakeholders and cross-functional teams. • Proficiency in developing business cases, conducting feasibility studies, and facilitating project documentation. • Previous work experience with Chicago Public Schools is highly preferred. Skills Needed • Strong quantitative and qualitative analysis skills, with the ability to synthesize data from various sources. • Demonstrated ability to translate complex data analysis into clear, compelling narratives and business cases for a non-technical audience. • Strong communication, meeting facilitation and presentation skills, with the ability to translate technical concepts into clear business terms. • Very strong writing abilities and presentation creation with quality design. • Expertise in Excel and Google Sheets. • Expertise in business analysis tools (e.g., requirements documentation, data flow mapping, process modeling). • Strong project management and organizational skills. • Ability to self-manage, handle competing priorities and ensure on-time project delivery. • Familiarity with IT project management methodologies (e.g., Agile, Waterfall) and project management software to track and report on project status and manage requirements, timelines and deliverables. • Certified Business Analysis Professional (CBAP) / PMI Professional in Business Analysis (PMI-PBA) • Understanding of data governance, vendor risk management, or regulatory frameworks such as SOPPA, COPPA, FERPA, or NIST (preferred). • Experience documenting requirements for security, privacy, or compliance solutions • Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), or equivalent certification. • Strong understanding of integrations, APIs, and system interoperability between enterprise systems. • Incident Reporting Current/Future State Analysis: Documentation of existing workflows, system constraints, user roles, and incident categories across departments. • Experience evaluating operational risk, safety reporting tools, or health-related incident tracking systems Remote About the Company: Software People, Inc.