SOFTSWISS

Compensation

Full Description

Overview: SOFTSWISS continues to expand the team and is looking for a Support Manager. We need a true and accomplished professional who shares our culture and values. About Product: SOFTSWISS Game Aggregator A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily Learn More Key responsibilities: • Processing requests from clients in Jira helpdesk system • Performance maintenance of the gaming infrastructure • Interaction with associated departments and partners’ helpdesk systems • Working on a schedule 5/2, 6 PM to 3 AM, and 10 AM to 7 PM Required Experience: • Higher or incomplete higher education / technical education is an advantage • B2 level of English • B2+ level of Russian • Work experience in support of helpdesk systems is desirable Nice to have: • Technical support experience (the second line) Our Benefits: • Full-time remote work opportunities and flexible working hours • Private insurance • Additional 1 Day Off per calendar year • Sports program compensation • Comprehensive Mental Health Programme • Free online English lessons with a native speaker • Generous referral program • Training, internal workshops, and participation in international professional conferences and corporate events.