SoftServe

Compensation

Full Description

Job Profile Summary The Enterprise Solutions Principal is a senior consulting role at SoftServe. This multidisciplinary role contributes directly to SoftServe’s business strategy by increasing our value, advocacy, and visibility within our clients. ESPs strive to become trusted advisors with clients and provide continuity into engagements by orchestrating enterprise product management, digital strategy, solutions consulting, or platforms architecture as the engagement requires. Enterprise Solutions Principals assume prominent leadership and client advocacy roles in all stages of enterprise client relationships, from pre-sales and discoveries, through delivery, and into long-term client management. They are multifaceted, focusing on topics as diverse as business strategy, technology, design, and business process. Enterprise Solutions Principals develop and deliver thought leadership content and digital strategy vision to support SoftServe’s market differentiation and innovation practices. The thought leadership work of SoftServe’s Enterprise Solutions Principals will influence global market technology trends and help our clients establish clear market leadership positions. Enterprise Solutions Principals are recognized leaders and influencers in our energy at SoftServe. ESPs also possess subject matter expertise and certifications in multiple enterprise-related platforms and technologies such as SAP, Oracle, Salesforce, Fiserv, Epic, ServiceNow, Workday, etc. and hold industry certifications such as TOGAF, Zachman, COBIT, PMI, Pragmatic, CBAP, Six Sigma, etc. Duties & Responsibilities Support business development within SoftServe • Participate in multidiscipline sales teams contributing technical subject matter expertise at a consultant/advisor level. • Meet with, cooperate with, and coordinate prospective and existing clients to gain an understanding of their business strategy, objectives, transformation initiatives in progress, business requirements, and technology infrastructure; propose solutions aligned with their strategy. • Contribute and ideate in large, ambiguous enterprise technical and business projects. • Clearly demonstrate to clients how SoftServe uniquely addresses their stated needs. • Identify and propose technology solutions not already envisioned by clients. • Identify and propose business process improvements. • Define and document the business cases for proposed solutions. • Define and own the vision and scope of proposed solutions, including sign-off from all stakeholders. • Foster trust with key client management and stakeholders in order to gain advisory status and ultimately buy-in and approval for recommendations. Provide leadership within SoftServe’s most strategic enterprise engagements • Maintain a professional, authoritative presence in client settings at all levels in the business. • Be truly consultative: comprehensive in analysis, thorough in presentation, and confident in taking a position. • Able to synthesize complex technical concepts into non-technical business value. • Be as comfortable and conversant in business conversations as in technical conversations. • Act as the customer’s advocate to drive the solution vision with solution owners and managers to ensure the deliverables are aligned with client expectations. • Demonstrate exceptional business acumen to understand formal and informal organizational structures, assess risk, understand and contribute to strategy formulation, structure KPI’s and OKR’s, and identify ways to improve business processes and operations. • Analyze and understand client business strategy and extrapolate into digital and solution strategies. • Facilitate client workshops to discover requirements and accurately gauge project scope. • Ensure project and solution backlogs are aligned to solution vision and scope. • Gather and analyze internal and external feedback on delivered solutions, identify problem and risk areas, propose areas for improvement, and recommend additional services and enhancements. • Analysis, documentation, and optimization of customer data structures and enterprise data management strategies. • Participate in client projects as key advisor and client advocate to ensure alignment of digital solutions to business strategy. • Collaborate with multiple disciplines and departments, including technical SMEs and executive leadership, both within clients and SoftServe. • Drive and lead SoftServe’s multidisciplinary team at each stage of customer engagement. Lead solution development for our most strategic engagements • Ability to drive solution planning including target customer identification, addressable market sizing, actionable competitive intelligence, and curating customer-centric roadmaps. • Proven track record of succeeding in solution development using a variety of methodologies including lean IT, design thinking, agile and possessing technical skills sufficient to collaborate with engineering. • Demonstrable history of synthesizing solution introductions across all business disciplines, from engineering and devops to sales, marketing, and finance. • Ability to manage the entire software development lifecycle, including solution innovation and evolution, accelerated technology cycles, solution disruptions, and changing customer demands. Promote SoftServe’s leadership within the industry • Prepare and deliver presentations, demonstrations, and discuss case studies with industry audiences, analysts, partners, and industry press to strengthen our company brand and demonstrate our capabilities. • Be perpetually curious with new and emerging technologies and able to quickly recognize business opportunities for them. • Aid in the research and development of new services, solutions, and markets for SoftServe. • Prepare unique thought leadership content establishing vision and strategy aligned with vertical and industry initiatives pursued by SoftServe. • Partner with marketing and sales to create collateral that supports specific vertical and industry initiatives. • Contribute to social media, industry forums, and internal collaboration tools to promote our company brand and demonstrate our world-class proficiencies. Required Skills • Native/First Language, or upper-intermediate strong + • Excellent consultative, advisory, and professional services presence and track record. • Excellent written and verbal communication skills, able to express ideas clearly and logically at all levels within the organization, technical and non-technical. • Able to document, illustrate, demonstrate, and communicate complex business and technical topics and systems to both technical and business audiences. • Comfortable presenting to large groups of people at industry conferences and events and at client sites. • Comfortable interacting at all levels within enterprise organizations, including in the C-Suite and with board members. • Excellent interpersonal skills with the ability to pick up on nuances of client interactions and demonstrated ability to lead complex matrix teams across geographic and business unit boundaries. • Able to work independently with minimal supervision. • Able to negotiate, resolve conflicts, manage problems, and work in highly ambiguous settings. • Proven ability to build strong relationships and strategic partnerships with internal and external stakeholders and key personnel across geographically and culturally diverse groups. • Excellent planning, time management, and organizational skills with the ability to deal with multiple constituencies and manage multiple simultaneous objectives. Qualifications • Education • Undergraduate degree in technical discipline such as Computer Science, MIS, Engineering, Math, or Data Science, or mix of 5 additional years of relevant work experience and industry certifications; MBA, MFA, or Master’s degree in a business discipline is highly preferred. • Certifications • Relevant industry certifications in Product Management, Business Analysis, or Project Management, such as Pragmatic, COBIT, CBAP, PMI, etc. • Relevant enterprise solution and platform certifications such as SAP, Salesforce, public cloud architecture certifications, etc. • Enterprise architecture certifications such as TOGAF or Zachman. • Experience implementing and working in Agile methodologies, certifications desirable. Other Requirements • Ability to travel 30%+ This posting includes an anticipated salary range that SoftServe expects to offer for this position. The range provided reflects the base salary only. Final compensation within this range will be determined based on a number of factors, including, but not limited to: geographic location, relevant experience, education, certifications, skills, budget, and market conditions. The anticipated salary range for this role is $150,000.00 – $180,000.00 annually, in line with our internal compensation framework and budget allocation for the role. Most candidates are offered a salary within this disclosed range. If the role is eligible for a variable pay plan, this would be considered separately and may provide additional earnings beyond the base salary range reflected here. Please note, the information provided in this posting is a general summary and may not include all compensation elements or benefits associated with the position. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.