via Ashby
$150K - 170K a year
Provide customer support, troubleshoot device issues, and increase sales through product recommendations and process improvements.
10 years experience in wireless sales and customer service with strong troubleshooting and communication skills but no senior technical consulting experience or bachelor's degree.
Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. About the Role As a Senior Solution Consultant, Pre-Sales (Platform), you'll serve as the technical expert for RiskOS, partnering with clients across digital industries to reduce fraud, optimize operations, and drive growth. From discovery through implementation, you’ll translate RiskOS capabilities into real-world impact—guiding solution design, adoption, and strategic use. RiskOS is Socure’s no-code decisioning platform that fuses identity verification, fraud signals, and analytics into one orchestration layer. It empowers teams to quickly test and deploy policies—without engineering—accelerating fraud prevention and customer approvals. What You’ll Do Serve as the primary pre-sales technical advisor throughout the sales cycle Partner with Sales to present RiskOS, align platform features with customer goals, and demonstrate value Design and lead Proof-of-Concepts to showcase real-time orchestration capabilities Customize fraud and identity workflows using client-specific data and context Collaborate with Product and Engineering to relay customer needs and shape the RiskOS roadmap Support go-to-market initiatives (e.g., whitepapers, webinars, solution briefs) Mentor team members and lead key solution design initiatives What You Bring Bachelor's degree in a technical or analytical discipline (e.g., Engineering, Computer Science, Statistics), or equivalent experience 6+ years of relevant work experience, with at least 3 years in client-facing solution consulting, pre-sales, or professional services Proven track record supporting enterprise-level software, data, or analytics platforms Strong understanding of SaaS, customer lifecycle, and sales engagement models Exceptional communication skills with the ability to bridge technical and business audiences Familiarity with fraud/risk decisioning, orchestration tools, or identity verification is strongly preferred Experience with APIs, databases, or machine learning concepts is a plus Willingness to travel up to 30% for client-facing work Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! YouTube | LinkedIn | X (Twitter) | Facebook
This job posting was last updated on 2/27/2026