SOCIETY OF MANUFACTURING ENGINEERS

Compensation

Full Description

Provides the operational functions and support for various SME event as assigned. Performs appropriate event venue and service providers research, capabilities assessment and submits recommendations for selected event(s). Acts as the primary (day to day) contact for selected venues and vendor partners. Executes and actively monitors expense budgets. Plays a support role for onsite event execution, including managing event provider/vendor service delivery. Continually works on behalf of all stakeholders to develop and execute on Customer First initiatives. MAJOR FUNCTIONS: • Researches potential vendors, prepare RFQ, and contribute input in the negotiation and selection process for these services. • Executes pre-event, onsite and post event stakeholder services with venue and service providers. • Supports event registration and related processes, including vendor interface, pre-show, on-site and post-show activities. • Supports and implements programs that deliver the highest customer service level while setting industry-leading quality standards. • Monitors floorplan development and assists with gaining Fire Marshall approval. • Documents and executes a set of standard operating procedures designed to personalize customer service, improve efficiency, reduce costs, and facilitate communication. • Monitors the event operations budgets, tracks spending, identifies areas of cost savings, and provides monthly forecasts. Identifies and reports on any significant changes to senior management. • Documents and executes production schedules that includes timelines, benchmarks, and allocation resources. • Provides exhibitor assistance and support before, during and following events. • Other duties as assigned.