Smucker Retail Foods, Inc.

Compensation

Full Description

Your Opportunity as the Senior Manager, Customer Commercialization The Customer Commercialization (CC) team serves as a critical conduit between Brand Marketing, Brand Commercialization, and the Field Sales Team.  The Senior Manager CC position owns the Joint Business Planning (JBP) for customers to enable category and customer growth and represents customer strategies to key internal constituents.  They will also translate National Go to Market Strategies (GTMS) into customer specific activation and incorporate SBA targets into customer level quotas and budgets.  This specific position will support the Walmart Inc. (Walmart and Sam’s Club), Costco and Dollar Channel Teams for the Sweet Baked Snacks business. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In This Role You Will Big Picture Support the development of category and account growth opportunities and the long term sales strategy of The J.M. Smucker Company (JMS) Run Joint Business Planning based on assigned SBA customer roles Identify and communicate customer roles and strategies within the SBA Coordinate with internal functions Engage with customer team Tailor business driver initiatives to meet customer needs Plan and set agendas for top-to-top meetings with key customers Identify demand-creating solutions for customer-specific execution with the goal of achieving SBA plans Validate assumptions against key metrics (ROI, on-strategy, etc) Coordinate with necessary internal functions (Enterprise Activation/Commercialization, Revenue Growth Management, Customer Finance, etc) Develop customer level targets, budgets, and profit goals tied to customer JBP and coordinate with Manager/Director on final approval of customer specific plan during annual planning process Inform Sales Planning and Target Setting, liaising with Leadership and cross functional partners to guide recommendations Own final approval of customer specific plan Work with Promotion Event Analytics/Sales Analyst to validate inputs and assumptions Track progress against customer plan Day to Day Partner with sales leads (National Account Managers/Regional Sales Managers/Key Account Managers) and brokers to provide execution and communication support of JM Smucker annual sales priorities Lead ongoing analysis of business performance to support daily operations and monthly business reviews Make commercial recommendations to improve both JMS and customer sales and margins to identify potential performance assumption issues and provide commercially viable recommendations Identify demand-creating solutions for customer-specific execution with the goal of achieving SBA plans Review customer sales performance, profitability and track against sales accuracy to influence demand forecasts Assist in developing and delivering presentations focused both externally and internally The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: Bachelor’s degree 7+ years of experience in the Consumer-Packaged Goods industry Previous experience with JBP process Previous experience and demonstrated understanding of an accrual-based trade system Strong story telling skills utilizing syndicated data (IRI or Nielsen) or customer specific data Strong strategic thinking and problem-solving skills Ability to lead projects and initiatives while influencing cross-functional partners Effective communication skills with the ability to influence Drive for Results Ability to manage ambiguity & complexity Curiosity and strives to be a continuous learner Strong analytical skills (Excel, Word, PowerPoint): Experience pulling, analyzing and drawing insights and recommendations from consumption data (Nielsen). Ability to travel ~25% Additional skills and experience that we think would make someone successful in this role: HQ customer marketing or cross-functional experience Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn® #LI-Hybrid We are a community of passionate, talented professionals committed to making food people and pets love while supporting all those who count on our business. We celebrate the uniqueness of each individual, promote their development and growth and ensure effective collaboration and continued productivity to drive the success of our organization. You deserve a positive and encouraging work environment. One that allows you to deliver your best work and become your best professional self. That is exactly what you will find at Smucker. Inspired by our unique culture, we are determined to support every employee holistically by meeting their physical, emotional and financial needs through: Our Total Rewards benefits Continuous opportunities to learn, grow and develop Our continued progress to become an inclusive and diverse organization. We are taking meaningful steps to enhance the inclusivity of our workplace and the diversity of our organization. Learn more We believe success is driving business growth while also helping those associated with our Company thrive. Learn more The J. M. Smucker Co. (the “Company”) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.