Smucker Retail Foods, Inc.

Compensation

Full Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The National Account Manager (NAM), eCommerce is responsible for achieving sales objectives consistent with corporate volume and profit targets. Job responsibilities include planning and executing against volume, distribution, pricing, digital shelf, trade spending and online content objectives. • Build trusted customer relationships and ensure appropriate resources are available. • Manage online presence and brand integrity with content and pricing. • Pursue new distribution and identify new revenue growth opportunities. In this role your primary responsibilities will include: • Customer Management & Business Development • Penetrate named accounts to develop Smucker franchise. • Strengthen relationships with Customer teams by building interpersonal rapport. • Develop & execute national account plans to achieve volume objectives. • Negotiate and manage trade spending effectively. • Analyze key business trends and sell-in recommendations. • Identify and negotiate for new distribution and merchandising programs. • Serve as administrator on all customer-specific portals. • Financial Performance • Regularly track eCommerce sales performance. • Perform in-depth analysis of sales and profit components. • Partner with customers to develop accurate consumption and shipments forecasts. • Manage and deploy merchandising and promotional investments. • Execution and Alignment • Work closely with various teams to analyze performance and optimize plans. • Manage online presence and brand integrity across all customer platforms. • Monitor and report on competitive eCommerce activity. • Maintain outlook on industry best practices. Qualifications • Bachelor's degree • 5+ years’ experience in eCommerce, Digital Marketing and/or Consumer-Packaged Sales • Headquarter retail account experience in the Consumer-Packaged Goods industry • 2+ years of experience with budget planning/management • Strong leadership and interpersonal skills • Excellent oral and written communication skills • Proficiency in MS Office software including Microsoft Excel and PowerPoint • Willingness to meet travel expectations of a minimum 20% Requirements • Experience managing accounts in the Pet Industry • Chewy Customer Portal and VDS experience • Prior experience utilizing and interpreting syndicated POS sales data • Prior Brand and/or Shopper Marketing experience • Demonstrated passion and insatiable curiosity for Digital Commerce • Formal Sales or Negotiation training • Proficiency using Trade Planning Management systems Benefits • Continuous opportunities to learn, grow and develop • Support for physical, emotional, and financial needs