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A Customer Service Representative assists customers by answering questions and resolving issues. This role involves handling inquiries via phone, email, chat, or in person to ensure a positive customer experience.
CSRs need strong communication skills and problem-solving abilities. A customer-focused attitude is essential to maintain satisfaction and build loyalty.
A Customer Service Representative is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. This role involves handling inquiries via phone, email, chat, or in person, ensuring a positive customer experience. CSRs need strong communication skills, problem-solving abilities, and a customer-focused attitude to maintain satisfaction and build loyalty.
This job posting was last updated on 8/6/2025