Silktide

Compensation

Full Description

Help make the web better for everyone We’re a fast‑growing, profitable, self‑funded SaaS platform with 4.8★ customer love and a 4.9★ team score. Right now, we build software that helps organisations create accessible, fast, high-quality websites. Our customers include Fortune 500 Global companies, universities, local and state government agencies, and so much more. We’re hiring a Revenue Operations Manager to own and optimize the systems, data, and reporting that fuel predictable ARR growth across Marketing, SDR, and Sales. Where you will work You will spend 3 days per week in our downtown Austin office in the historic Littlefield building, with the remaining days for focused work. We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the UK, Denmark, Germany, and Australia. What you will do Systems ownership and integration Own and optimise HubSpot Marketing Hub and Salesforce Sales Cloud Keep HubSpot ↔ Salesforce in sync, including field mapping, lifecycle stages, and lead status Manage integrations: Analytics and attribution: Plausible, Google Analytics, Hotjar, Buzzsprout SEO and content: SEMrush Social and publishing: Buffer, X, Instagram, YouTube Email and automation: Mailchimp (legacy), Zapier Customer Success: Gainsight Attribution and reporting Build multi-touch attribution across paid, organic, partner, and outbound Ship trusted dashboards in Salesforce and HubSpot for: Marketing-sourced vs outbound-sourced pipeline Funnel conversion by channel (Lead → SQL → Opp → Win) Campaign ROI, including CAC, LTV, ROAS Lead management and scoring Design lead scoring in HubSpot Automate routing and alerts to SDRs and AEs Standardise lifecycle stages for MQL, SQL, and Opportunities Data governance and hygiene Run recurring audits for duplicates, incomplete fields, and stale opportunities Set and maintain data standards for naming, segmentation, and territories Ensure SDR teams have clean, reliable data to prospect effectively Process and enablement Align funnel definitions with Marketing and Sales leaders Document and enforce lead and opportunity qualification Support outbound tooling (dialers, email systems) to maximise productivity Surface insights to improve win rates, including territory performance and inbound vs outbound ASPs About you 4–6+ years in Revenue Ops, Marketing Ops, or Sales Ops Proven HubSpot and Salesforce admin experience (certifications a plus) Hands-on with integrations like Zapier, Plausible, SEMrush, Mailchimp, Buffer, Hotjar, Gainsight Strong analytics skills; SQL or SOQL and BI tools are a plus Clear communicator who bridges Marketing, SDR, AE, CS, and Customer Success Track record of building attribution models and lead scoring from scratch Builder mindset, detail-focused, and trusted as a neutral partner across teams Energized by supporting outbound sales teams with clean data and reliable tools Compensation $100,000 - $120,000 with bonus potential (OTE: $130,000) What is in it for you Ownership of the full GTM systems stack at a profitable, scaling SaaS company Direct line of sight to ARR through data, process, and instrumentation A builder’s role creating durable foundations for reporting and decision-making A high-trust team that values autonomy, innovation, and measurable impact Perks A shiny new MacBook Private Insurance (Health, Dental & Vision) & Wellness Allowance Company Sponsored 401(k) Retirement Plan 20 days paid vacation + public holidays Casual Dress Code, Flexible Schedule, Weekly Paid Lunches & Monthly Company Outings