ShorePoint Inc

Compensation

Full Description

Job Description: • Serve as a primary stakeholder in IT operational processes supporting the service • Coordinate and manage end-to-end service delivery for customers • Develop and manage system, network, performance and cybersecurity requirements • Define and manage Service-Level Agreements (SLAs) • Lead and oversee project budgets, staffing, and contractual performance • Participate in acquisition activities • Perform needs analysis to identify opportunities for improvements • Develop methods to monitor and measure risk, compliance and assurance efforts • Review service performance reports and drive continual improvement Requirements: • Bachelor’s degree in a cyber-related field • 4+ years of relevant experience • Proven ability to analyze complex requirements and translate them into clear, actionable tasks and processes through critical thinking • Must be a U.S. citizen and eligible to obtain and maintain a security clearance, in compliance with federal contract requirements Benefits: • 18 days of PTO • 11 holidays • 85% of insurance premium covered • 401k • continued education • certifications maintenance and reimbursement