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Shoreline Digital Solutions

via Indeed

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Customer Service Trainee

North Miami, FL
full-time
Posted 10/15/2025
Verified Source
Key Skills:
Customer service
Sales
Negotiation
Communication skills
CRM software
Cash handling
Organizational skills

Compensation

Salary Range

$46K - 62K a year

Responsibilities

Engage customers directly to sell telecommunications products, manage sales pipeline, meet sales targets, and maintain accurate CRM records.

Requirements

Customer-facing sales experience, strong communication and negotiation skills, motivation to meet targets, and ability to work independently and in teams.

Full Description

Do you thrive in a dynamic, customer-centric environment where your efforts directly impact your earning potential? We are seeking ambitious individuals to join our thriving team as Customer Service Trainees. In this role, you’ll be the direct link between innovative AT&T solutions and the vibrant communities we serve. This isn’t your typical sales job, but an opportunity to shape the future of telecommunications with each impactful conversation. The Perks of Being an Customer Service Trainee • Weekly commission-based pay that directly reflects your sales achievements. • Unlimited earning potential based on your performance and commitment. • Ongoing professional development and career advancement opportunities within a rapidly expanding company. • A supportive and dynamic team environment that fosters growth and collaboration. • Exciting incentives and recognition programs for top performers. Responsibilities of the Customer Service Trainee: • Forge new customer connections by actively engaging in direct, customer-facing outreach to present and sell our comprehensive suite of telecommunications products and services. • Be the face of connectivity, educating potential clients on the benefits of our advanced solutions and demonstrating how they can enhance their daily lives and businesses. • Customer Service Trainees personalize the telecom experience by understanding individual customer needs and expertly matching them with the ideal AT&T products, ensuring unparalleled satisfaction. • Cultivate and manage a robust pipeline of prospective customers through strategic residential sales initiatives and proactive engagement. • Customer Service Trainees conduct thorough needs assessments and present tailored solutions, demonstrating a deep understanding of AT&T's offerings and competitive advantages. • Achieve and consistently exceed sales targets and key performance indicators (KPIs) through diligent effort and effective sales strategies. • Maintain accurate records of customer interactions, sales activities, and pipeline progress using our CRM systems. • Customer Service Trainees represent Shoreline Digital Solutions and AT&T with the highest level of professionalism and integrity, upholding our brand values in every interaction. Qualities Needed to Become an Customer Service Trainee • Proven track record in a customer-facing role, preferably in direct sales or telecommunications. • Exceptional interpersonal and communication skills, with the ability to build rapport quickly and effectively. • A highly motivated, performance-driven individual with a strong desire to succeed in a target-oriented environment. • Excellent negotiation and closing skills, capable of navigating complex conversations with ease. • Strong organizational abilities and attention to detail, ensuring efficient management of your sales pipeline. • Ability to work independently and as part of a collaborative team in a fast-paced setting. • Flexibility to adapt to changing market conditions and customer needs. What We Do At Shoreline Digital Solutions, we bring innovation, speed, and reliability to customers and individuals by providing top-tier AT&T wireless solutions. As a proud partner in AT&T’s National Distribution Sales services, we serve as the bridge between technology and everyday life - helping you stay connected, productive, and ahead of the curve. If you're looking to unleash your inner sales champion and seize control of your career trajectory, APPLY NOW to join our growing family! Job Type: Full-time Pay: $3,800.00 - $5,200.00 per month Work Location: In person

This job posting was last updated on 10/21/2025

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