Shoptikal, LLC

Compensation

Full Description

POSITION SUMMARY: Effectively lead and optimize supply chain operations. Responsible for developing robust supply chain strategies that enhance productivity, minimize costs, and improve overall performance. Drive demand forecasting and planning to ensure profitable inventory levels that meet business objectives. Manage the efficient flow of products between vendors, warehouse, labs, and stores. Foster a culture of continuous improvement and innovation throughout inventory management processes and supply chain systems implementations. DUTIES AND RESPONSIBILITIES: SUPPLY CHAIN OPERATIONS • Analyze and report on sales patterns, customer demand, and market trends to continuously enhance forecasting accuracy and inventory planning • Partner with Demand Planner, Warehouse Manager, and stockroom teammates to develop and track KPIs related to demand accuracy, inventory turnover, stockouts, and fill rates. Provide regular reports to senior leadership • Work with finance and retail to forecast inventory needs and adjust purchasing plans based on changing sales projections • Develop and maintain an inventory management system that aligns with growth projections; oversee stock levels, balance on-demand printing and traditional inventory to efficiently meet demand, manage cash flow, and mitigate risk associated with forecast uncertainty • Develop and manage a scalable system for order intake and fulfillment timelines; ensure seamless operations during peak seasons. Hire and oversee seasonal contractors • Analyze performance, identify savings, utilize reporting and forecasting, and ensure data accuracy using tools like SAP, Excel, and SQL • Collaborate on vendor selection to meet quality and performance standards • Handle daily vendor interactions. Manage purchase orders to ensure on-time delivery, drive quality control and cost effective solutions. • Cross-functional collaboration with merchandising and lab to align on order timelines, and customer communication strategies. Ensure client satisfaction and smooth operations • Develop and execute risk mitigation strategies to address potential supply chain disruptions, demand fluctuations, or lead-time variability • Liaise with internal/external teams and vendors to ensure clear communication on forecast changes, inventory needs, and delivery schedules MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • High School Diploma or equivalent • Bachelor’s degree in supply chain management, logistics, operations or related field; MBA is preferred • Combination of education and/or equivalent work experience in a related field • 3-5 years’ experience in inventory management or supply chain operations • 3-5 years’ supervisory/management experience • Experience with MRP, JIT, EDI, and tracking metrics (KPIs) • Strong systems knowledge; demonstrated experience with WMS & LMS • Proven experience with ERP implementation • Performance history of driving continuous improvement initiatives in demand planning processes and inventory management • Strong technical and problem-solving skills, able to identify areas of opportunity • Proficiency in analyzing data, trends, and forecasting models to make data driven decisions • Excellent communication, collaboration, and teamwork skills • Ability to excel in a dynamic, fast-paced environment • Excellent attention to detail, in-depth understanding of supply chain processes, and exceptional analytical skills • Ability to manage multiple projects and priorities • Strong organizational and time management skills • Ability to operate warehouse equipment such as forklifts and pallet jacks; forklift license required • Proficiency with Microsoft Office Suite of programs (e.g., SQL, Excel, PowerBI) ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Ability to work in a warehouse environment with exposure to varying temperatures • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to read and write at a high school graduate level • Able to lift and move heavy items up to 50 pounds • Able to sit, stand, lift, and bend for extended periods of time • Use of personal protective equipment (PPE) as required • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) • Able to work normal and/or extended (evenings, nights and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development • Must be available to work in-person at warehouse location in Clinton Twp., MI These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.