Shiftsmart Inc

Compensation

Full Description

Shiftsmart Business Analyst Join us in building a revolutionary labor platform akin to the Amazon of labor. Shiftsmart pairs cutting-edge workforce management technology with a vast, growing network of 5 million flexible workers, creating scalable labor solutions for major companies and government agencies worldwide, such as Circle K, Pepsi, Walmart, and Starbucks. As one of the fastest-growing startups in the country, we’ve experienced growth of 2-3x each year and have disbursed over $130 million in wages to hourly workers. We've raised over $120 million from top-tier investors, and we are just getting started. The mission of the GTM & Customer team at Shiftsmart is to build the infrastructure and foundations necessary to scale the revenue side of our business. We work collaboratively with all teams across Shiftsmart to lead end-to-end projects, enhance customer relationships, deliver insightful analyses, and execute strategic initiatives. This role will focus on enhancing internal and external processes that drive our growth plan. You will analyze business decisions, manage reporting for internal and external customers, and provide continuous insights and recommendations for operational performance. Your contributions will be crucial in designing scalable business processes, launching new initiatives, and optimizing existing workflows. Key Responsibilities: • Collaborate with cross-functional teams to serve as a thought partner for data-driven strategic decision-making across the customer value chain. • Build and improve business processes to manage customer information like schedules, order data, and store details, aligned with our growth strategy. • Own analytics for various steps impacting the customer value chain, including shift inputs and partner performance metrics. • Lead analytics initiatives that support daily operations, developing data architecture and identifying opportunities to enhance shift ROI for our customers. What We’re Looking For: • Analytical Skills: You have 1-3+ years of experience in an analytical role (data analytics, business operations, consulting, investment banking), ideally within startups. • Technical Proficiency: Strong experience in Excel and SQL, with the ability to combine quantitative data and qualitative insights to validate hypotheses. • Problem-Solving Attitude: You excel in navigating complex challenges, quickly adapting to new situations, and translating abstract ideas into concrete solutions. • Organizational Skills: You thrive in structured environments, prioritize ruthlessly, and bring clarity to ambiguity as second nature. • Communication Skills: Exceptional written and verbal communication skills, capable of simplifying complex information to empower decision-making. Compensation and Benefits: We value transparency and offer competitive salaries based on role and level, benchmarked against similar high-growth companies. Offers consider several factors, including skills, experience, and qualifications. Beyond competitive pay and equity, we provide: • Comprehensive healthcare coverage: 100% coverage for employee premiums for medical, dental, and vision care (60-75% for dependents). • 401(k) match program: We match 100% of the first 3% of your contributions and 50% of the next 2%, offering a maximum match of 4%. • Generous paid parental and family leave policies. • Pre-tax commuter benefits. • A collaborative office environment with a fully stocked kitchen located at 1 World Trade in Manhattan. Equal Opportunity Employer: Shiftsmart is committed to fostering a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. Our Principles: At Shiftsmart, we adhere to principles inspired by those of Amazon, ensuring we execute our tasks rigorously, prioritize our mission, and strive for continual improvement. Embracing honesty, feedback, and the spirit of invention, we are committed to fundamentally altering the labor landscape and believe in the power of teamwork.