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Shermco Industries

Shermco Industries

via Remote Rocketship

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Director of Key Accounts – ABB, Hitachi, Siemens, GE Vernova

Anywhere
Full-time
Posted 1/22/2026
Verified Source
Key Skills:
Customer Support Leadership
Data Analysis
Process Improvement

Compensation

Salary Range

$200000K-215000K a year

Responsibilities

Leading customer support teams, designing processes, and driving operational efficiency.

Requirements

Extensive customer support management experience, leadership skills, and familiarity with SaaS tools, but lacking industry-specific sales and engineering background.

Full Description

Job Description: • Build and maintain strong, executive-level relationships with key accounts, serving as the primary contact. • Develop and execute comprehensive account strategies to foster growth, retention, and deeper penetration. • Identify and pursue new opportunities within existing accounts, leading to increased revenue. • Collaborate with internal teams (marketing, operations, support) to deliver solutions and meet client needs. • Lead complex sales cycles, negotiate large multi-year agreements, and manage legal/business risks. • Provide accurate sales forecasts, performance reports, and insights to senior management. • Proactively address complex client issues and ensure timely resolution. • Stay informed on industry trends and competitor activities to provide strategic advice. Requirements: • Bachelor’s degree preferably in engineering • Experience selling electrical/power distribution or engineering services or products or related • Experience from or selling directly to ABB, Hitachi, Siemens or GE Vernova • Ability to lead teams and influence decisions without direct authority. • Strong ability to see the big picture and develop long-term plans. • Excellent verbal, written, and presentation skills, especially with senior executives. • Proven track record in technical aptitude, strategy, and negotiation. • Proficiency with CRM software (e.g., Salesforce) and presentation tools. Benefits: • Equal Opportunity Employer • Drug-Free Workplace

This job posting was last updated on 1/26/2026

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