Setton Industries Inc.

Compensation

Full Description

Job Description: • Serve as the primary strategic liaison for a portfolio of VIP or enterprise-level clients, building enduring partnerships grounded in trust, results, and thought leadership. • Conduct regular executive business reviews to communicate performance insights, industry trends, and strategic opportunities. • Proactively identify growth levers and guide clients toward optimal utilization of Scorpion’s full suite of products and services. • Drive client retention and revenue expansion, ensuring continued alignment between client objectives and Scorpion’s marketing solutions. • Partner with internal sales and strategy teams to identify cross-sell and upsell opportunities that strengthen client impact and account profitability. • Maintain client satisfaction scores and retention rates that exceed department benchmarks. • Lead cross-functional collaboration with SEO, PPC, Social, and Content teams to deliver integrated, results-driven campaigns. • Monitor performance metrics across all digital channels, leveraging analytics and insights to optimize campaign performance and return on investment. • Translate marketing data into clear, actionable recommendations for executive-level clients. • Manage client budgets with precision, ensuring efficient allocation of resources and adherence to performance goals. • Forecast account growth, manage renewals, and ensure contractual compliance across multiple engagements. • Anticipate risks and implement proactive strategies to safeguard client relationships and revenue. • Represent Scorpion at industry conferences, client summits, and leadership roundtables, acting as a brand ambassador and marketing strategist. • Stay ahead of emerging digital marketing trends, translating insights into innovative strategies that differentiate Scorpion’s VIP experience. • Contribute to internal knowledge sharing by mentoring junior account managers and modeling best-in-class client service. Requirements: • Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience. • 2+ year of progressive experience in client-facing account management in digital marketing or advertising agency. • 2+ years of managing enterprise or VIP accounts. • 1+ year of working with legal clients. • Proven track record of upselling and growing client accounts. • Experience working with cross-functional teams to execute client strategies. • Expert understanding of SEO, SEM, social media marketing, analytics, and content strategy. • Strong business acumen with the ability to connect marketing KPIs to broader business outcomes. • Exceptional presentation and communication skills, including executive-level reporting. • Highly organized and detail-oriented, with a passion for excellence in client delivery. • Comfortable operating in fast-paced, results-oriented environments with multiple stakeholders. • Willingness to travel for client meetings, conferences, and strategic planning sessions. Benefits: • 100% employer-paid medical, dental, and vision insurance • Flexible paid time off, so you can rest, relax, and recharge away from work • Paid parental leave • Paid cell phone and service • Remote office allowance • Professional development and development courses • Regular manager check-ins to drive performance and career growth through Lattice