SERVPRO - JWilCo Enterprises, LLC

Compensation

Full Description

Benefits: 401(k) matching Company parties Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance We are the leader in our industry and a growing recession-proof business looking to add a Laundry Coordinator to our fire and contents cleaning division. We seek a solid team mate who will be extremely dependable, trustworthy, coachable/trainable, can work with technology, a team player, and has an eye for quality work and details. This person will report to our Fire Division Contents Manager and be responsible for the following: On-Site Soft Laundry aka "soft goods" Collection Drive to loss sites in a company vehicle to collect all affected soft goods (clothing, linens, textiles, etc.). Pack out items in a clean, organized, and systematic manner to ensure smooth processing once returned to our cleaning facility. Handle items carefully and professionally, often in environments impacted by fire, water, soot, smoke, or other loss conditions. Cleaning Facility Sorting & Inventory Sort incoming soft goods by category, material, severity of damage, and cleaning requirements. Accurately inventory and document items using company software and technology (training provided). Maintain clear labeling and organized staging of all items to ensure efficient workflow. Cleaning & Processing Work alongside the laundry/contents team to ensure cleaning, deodorizing, and restoring soft goods using industry-standard equipment and processes. Monitor cleaning cycles, quality, and deadlines to ensure timely completion and schedules are met. Finishing & Quality Control Perform finishing tasks such as ironing, pressing, folding, steaming, and hanging garments. Conduct final inspections to ensure all items meet company quality standards before packaging and returning to the customer. Qualifications & Skills Strong organizational skills and attention to detail. Tech-savvy; comfortable using tablets, apps, and inventory systems (training provided). Excellent teamwork and communication skills. (Bi-Lingual would be a HUGE plus!) Ability to work efficiently and at times independently in both warehouse and field environments. Must be reliable, self-motivated, and physically able to routinely lift up to 50 pounds and move soft goods in and out of a company van and around the cleaning facility. Comfortable entering homes that may be cold, dusty, soot-filled, or otherwise affected by loss (proper PPE provided). Additional Requirements Valid driver’s license with clean driving record. Professional appearance and customer-first mindset. Willingness to learn industry-specific cleaning and restoration methods. Ability to maintain a positive attitude while helping customers through stressful situations. Experience with cleaning laundry or other general cleaning would be helpful but not required. What We Provide Full training on soft-goods restoration processes, equipment, and safety. All necessary PPE, tools, and technology. Supportive team environment with clear workflow and leadership. Office Location: New Albany, IN Hours: Monday - Friday 8am to 5pm (additional on-call rotations and responding to large loss events as necessary whenever they might occur) Benefits: Competitive pay - based on experience OT for all hours over 40 per week On-Call Bonus (when needed) Healthcare Options - Medical, Dental, and Vision 401k w/3% match (eligible after 1 year) 1 Week Paid Vacation (Prorated first year - eligible after 90 days) 9 Paid holidays (eligible after 60 days) 2 Paid Personal Days (eligible after 90 days) Birthday Off (eligible after 90 days) Company provided branded apparel Casual, fun, professional work environment Company vehicle to use during work hours SERVPRO® is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.