ServiceTitan

Compensation

Full Description

Job Description: • Foster & build relationships with Enterprise and Strategic customers pre and post-sale. • Outreach to educate customers on Virtual Agents. • Leading discovery calls, collecting requirements, conducting product demonstrations. • Negotiating and signing up customers, leading onboardings, and driving continued high adoption/additional utilization. • Develop a comprehensive understanding of customers’ key business drivers, pain points, and needs. • Become the voice of the customer and work with Product Management to incorporate customer feedback. • Partner cross-functionally with Product Marketing and Customer Success to develop and measure adoption efforts. • Track and measure business impact and report out to cross-functional stakeholders. Requirements: • ~5-6 years of experience in sales, account management, and/or solution engineering roles. • Proven ability to manage both Enterprise and Franchise level initiatives. • Understanding of SaaS subscription models preferred (connection to the home services industry a plus). • Experience qualifying, sourcing, up-selling, demoing, negotiating, closing, onboarding, supporting, collecting feedback/requirements, relationship building and communicating value proposition. • Technical expertise in product demonstrations and post sale troubleshooting, configuration, and explaining periodic return on investment. • Ability/experience being in a quota driven environment. • Creativity and ability to run with minimal direction in an ambiguous environment. • Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions. Benefits: • Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program. • Leadership training for Titans at all levels. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA. • 401k match. • Telehealth options including memberships to One Medical. • Parental leave and support. • Up to $20k in fertility services (i.e. IUI and IVF). • Surrogacy and adoption reimbursement. • On demand maternity support through Maven Maternity. • Free breast milk shipping through Maven Milk. • Pet insurance. • Legal advisory services. • Financial planning tools.