ServiceTitan

Compensation

Full Description

Description: • Own and strategically develop comprehensive sales content curriculum for global XDR teams. • Design, build, and maintain learning paths, resources, and materials from onboarding through continuous professional development. • Define and execute overall content strategy; manage end-to-end content development (needs assessment, instructional design, content creation, review, deployment). • Create diverse enablement content: XDR playbooks, technical trainings, product training, e-learning modules, videos, interactive exercises, workshops, guides. • Collaborate with SMEs across strategy, SDR leadership, and operations to translate information into actionable sales content. • Manage content lifecycle including version control, updates, archiving; ensure seamless delivery through LMS and enablement platforms. • Develop mechanisms for content feedback, continuous improvement, and iteration based on performance and business needs. • Support facilitator guides and training-of-trainer programs for in-person or virtual training. • Use data and feedback to optimize content and curriculum; communicate impact to stakeholders. • Act as central point of contact for sales content inquiries; build strong cross-functional relationships and proactively communicate updates. Requirements: • 5+ years of experience in sales enablement, instructional design, content development, or related field with focus on building and owning content curriculum. • Proven experience developing sales enablement content for a B2B SaaS company. • Exceptional written and verbal communication skills; translate complex information into clear, concise, actionable sales content. • Strong instructional design skills and grasp of adult learning principles. • Proficiency in learning management systems (LMS) and sales enablement platforms. • Experience with content creation tools (Google Workspace, Microsoft Office Suite, graphic design tools, video editing software). • Ability to manage multiple projects, prioritize effectively, and meet deadlines in fast-paced environment. • Strong analytical skills; use data to inform content strategy and measure impact. • Proactive self-starter with strong work ethic and passion for enabling sales success. • Bachelor's degree in Business, Marketing, Communications, Education, or related field. • Bonus: Experience with trades industry or field service software; certifications in sales methodologies or instructional design; experience working with global sales teams. Benefits: • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training, and other programs and events. • Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Parental leave and support, up to $20k in fertility services, surrogacy, and adoption reimbursement. • On demand maternity support through Maven Maternity and free breast milk shipping through Maven Milk. • Pet insurance, legal advisory services, financial planning tools, and more.