Service Management Group (SMG)

Compensation

Full Description

Fullstack Senior Software Engineer (React / Next.js / Azure) SMG is seeking a Fullstack Senior Software Engineer to design, build, and maintain scalable APIs and high-quality web applications using React, Next.js, and modern frontend tooling. In this role, you will help build and deploy cloud-based SaaS applications on Azure, with a focus on performance, reliability, and observability. About SMG SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before. Powered by Ignite®, our AI-native platform, and our software-with-a-service approach, SMG provides real-time, predictive intelligence that turns experience insights into action. From gathering feedback during experience design to optimizing each interaction throughout the customer journey, SMG helps ensure decisions are backed by data, not guesswork. What we offer - Competitive compensation and benefits Unlimited PTO Company-issued equipment and tools A collaborative team that enjoys solving meaningful problems A culture focused on connection, co-creation, and continuous improvement SMG is proud to be an equal opportunity employer and is committed to creating an inclusive environment where everyone can thrive. What you’ll do - Build and integrate frontend applications with backend services and databases, including SQL and Snowflake, to deliver data-driven features Design and maintain scalable APIs and cloud-native services on Azure Champion CI/CD, automated testing, and trunk-based development for reliable releases Lead and contribute to technical design discussions, code reviews, and engineering standards Partner with product and design to turn real-world requirements into production-ready solutions Identify opportunities to improve performance, scalability, and reliability across the platform Mentor engineers and contribute to a strong learning culture Use modern engineering tools, including AI-assisted development tools where appropriate, with sound judgment and clear accountability for code quality, security, and outcomes What we’re looking for - 5+ years of experience building modern web applications Strong experience with JavaScript or TypeScript, React, and Next.js Solid understanding of system design, including APIs, caching, event-driven patterns, and client-server architecture Experience building and scaling applications in Azure Strong SQL and database design experience Ability to clearly explain technical decisions, tradeoffs, and implementation choices Comfort working in a distributed environment with clear communication and strong ownership Location This is a remote role within approved hiring locations, subject to work authorization and employment eligibility requirements applicable to the role. Application process We are more interested in how you think, what you have personally built, and the decisions you make than in polished or overly produced responses. Please keep your application answers concise, specific, and grounded in your own work. For this role, candidates should expect live video interviews, verification of identity and work authorization, and standard pre-employment checks consistent with applicable law. All interviews and assessments must be completed directly by the applicant.