Serra Ford Farmington Hills

Compensation

Full Description

Are you ready for a change? Ready to move to a very large, established dealership in a fantastic location? Serra Ford Farmington Hills is looking for a Automotive Used Sales Consultant. This is a great opportunity in a high volume store in a convenient location and ONE OF THE FASTEST growing markets in the Detroit Metro Area. At Serra Ford Farmington Hills, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Serra Ford Farmington Hills is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer • Medical and Dental • 401K Plan • Personal Time Off • Growth opportunities • Employee vehicle purchase plans • Member of Large Dealer Group • Advancement opportunities • Discounts on products and services • Competitive compensation plan Responsibilities • Greet and guide customer as they appear on the lot to proceed into the sales process • Assist the customers to find a vehicle that meets their needs by using the current inventory sheets • Enhance the sales process by demonstrating the vehicles features on the lot • Assist customers in the completion of their sales applications • Assist management to increase sales by inspecting the lot’s vehicles daily reporting any problems to the Used Vehicle Manager • Assist management in ensuring the lot is merchandised correctly to maximize sales • Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses • Be the vehicle expert. Know the in’s & the out’s of product offerings, optional packages & latest technology • Perform high-quality and professional demonstrations of used vehicles. • Follow-up with buyers to ensure referral business. • Overcome objections and thrive in sales situations • Bring your ‘A game’ & positive attitude with you every day Qualifications • Enthusiastic with high energy throughout the sales workday • Outgoing and friendly personality, especially while handling objections • Quality customer service skills and sales track record • Strong interpersonal and communications skills one-on-one and over the phone • Persuasive and able to overcome customer objections during the sales process • Proficient in basic business math including percentages • Capable of learning and using basic Microsoft Office, accounting software, and proprietary sales programs • Persistent, competitive and good work ethic • Focuses on the customer’s needs to enhance dealership and personal sales • Assist in cleaning and washing vehicles We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.