Serigor Inc

Compensation

Full Description

Description: • Design, implement, and manage Teams Voice. • Manage and maintain Teams Voice and other cloud voice platforms. • Develop automation scripts using PowerShell, Python, or Bash to streamline operations. • Monitor system performance, availability, and health using SolarWinds and other monitoring tools. • Troubleshoot issues and provide tier 2/3 support for cloud-related incidents. • Maintain system documentation, standard operating procedures, and Change management records. • Understanding of cloud security, compliance, and best practices in Microsoft 365. • Monitor and optimize cloud resources for performance and cost efficiency. • Collaborate with DevOps and security teams to ensure best practices in cloud architecture. • Troubleshoot and resolve issues related to Azure services and infrastructure. • Work with Active Directory (AD), LDAP, and Single Sign-On (SSO) integrations. Requirements: • 4+ years of experience in systems engineering with cloud expertise, specifically Microsoft Teams Voice • Strong experience in cloud platforms such as AWS, Azure, or GCP. • Experience with Active Directory (AD), Group Policy, and Identity & Access Management (IAM). • Troubleshoot and resolve issues related to Azure services and infrastructure. • Experience with PowerShell scripting for automation and administration. • Experience working in an enterprise or multi-tenant environment. • Strong documentation and change management control experience. Benefits: