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Serco North America

via Icims

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Sr. Program Manager

Anywhere
full-time
Posted 10/6/2025
Direct Apply
Key Skills:
Program Management
Financial Management
Leadership
Physical Security
Emergency Management
DoD Acquisition Processes
Security Clearance
Strategic Planning

Compensation

Salary Range

$124K - 249K a year

Responsibilities

Manage and supervise DoD physical security and emergency management programs including design, procurement, installation, integration, sustainment, budget, and quality assurance.

Requirements

10+ years program/project management experience with 2+ years supervisory financial responsibility, U.S. citizenship, ability to obtain secret clearance, and knowledge of DoD structures.

Full Description

Position Description We are currently seeking a Senior Program Manager for the design, procurement, installation, integration, and sustainment of systems for the Department of Defense (DoD) to join our team. The candidate will be responsible for managing and supervising programs related to physical security and emergency management within the DoD, with annual revenue totals typically ranging from $15-$35M. This role will also involve financial responsibilities related to program budgets and cost management. This position will require you to report on-site 2x per week in San Diego, CA. Key Responsibilities: Experience contributing to or supporting programs that encountered delivery, performance, or compliance challenges—and the ability to articulate key takeaways and adjustments made. Develop and direct programs in relation to cost, schedule, and performance criteria Responsible for all program-level strategic planning for Contracts in the areas of physical security and emergency management Design and proactively monitor progress of programs Resolve issues and initiate appropriate corrective actions Ensure effective quality assurance and overall integrity of programs Manage program budgets and financial aspects of program management Meet your Recruiter: Qualifications To be successful in this role, you will have: U.S. Citizenship The ability to obtain a secret security clearance. 10 years of Program or Project Management experience A Bachelors degree may be substituted for 2 additional years of experience. Minimum of 2 years in a supervisory role with financial responsibilities to include: Assigning work to subordinates based on employee’s capabilities, priorities, and difficulty. Developing performance standards and evaluates employee performance. Providing technical and administrative oversight, advice, and instruction. Interviewing candidates and recommending hiring, promotions, etc. Hearing and resolving employee complaints, referring serious complaints lacking resolution to higher level supervision. Implementing disciplinary measures such as warnings and reprimands and recommending more serious disciplinary measure to higher supervision. Identifying and arranging for employee developmental and training requirements. Advanced knowledge and understanding of work programs and functions Proven leadership skills in directing management programs Ability to focus on long-term strategies and initiatives that support a positive outcome Ability to manage activities of first-level managers and/or supervisors 10 years in leading and managing teams to include organizing, guiding, and leading multidisciplinary teams through the initiation, completion, coordination, and presentation of complex projects. Demonstrated resilience and stress management Complex problem-solving skills Strong interpersonal skills Demonstrated Critical and analytical thinking The ability to travel up to 25% of the time. An active passport. Additional desired experience and skills: PMP Certification (Project Management Professional) in good standing. Solid understanding of DoD structures, acquisition processes An active Secret clearance This position reports to a Program Director and offers a competitive salary and benefits package. If you are a strategic thinker with strong leadership skills in directing physical security and emergency management programs within the DoD, we encourage you to apply for this exciting opportunity. In compliance with state and local laws regarding pay transparency, the salary range for this role is $124,285.98 to $248,571.96; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job posting was last updated on 10/7/2025

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