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Manage and support Sequoia One's HRIS technology platform, ensuring a positive technology experience for clients and internal teams. Work with internal teams to define HRIS features and manage case support effectively.
The role requires collaboration with internal teams to identify system improvements and maintain documentation. A focus on providing high-quality support and managing technology-related cases is essential.
Who We Are: Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience. Visit Sequoia.com or follow us on LinkedIn to learn more. What You Get to Do: As a Sequoia One Systems Specialist, you will be responsible for the ongoing management and support of Sequoia One 's HRIS technology platform. A primary focus will be to ensure our clients and internal teams have a positive technology experience with our third-party technology provider, PrismHR. Work with our internal teams to define and enable HRIS features that allow our high-growth technology PEO clients to accelerate their business Manage our internal case management system by providing high-quality support in triaging cases and escalating to our technology team and/or to our partner, PrismHR, when a situation requires their assistance Work cross functionally with internal teams to identify system and process improvements Create and maintain applicable systems documentation Sequoia’s Culture – Our most important asset Integrity Passion for service Innovative Growth oriented Caring for others Promise-centric Focused on relationship building Sequoia provides equal opportunity to all applicants without regard to race, color, creed, religion, citizenship, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, military or veteran status, disability, or any other basis prohibited by applicable law. Compensation & Benefits Sequoia provides competitive compensation including base salary, performance-based bonus programs, and comprehensive benefits package. Sequoia’s Candidate Privacy Policy https://www.sequoia.com/legal/candidate-privacy-policy/
This job posting was last updated on 8/19/2025