Sentara

Compensation

Full Description

Overview This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment. Education • Bachelor's Level Degree (Required) Certification/Licensure • No specific certification or licensure requirements Experience • Required to have three years of related experience.