Sentara

Compensation

Full Description

Overview The Community Connect Lead IT Analyst will help support the day-to-day operations of the Community Connect team and projects. The ability to lead other analysts, multitask, and think ahead/outside of the box is crucial. This role reports to the Community Connect IT Manager and is responsible for maintaining and enhancing enterprise software applications, including Epic and third-party integrations. Key duties include: • Performing application builds, upgrades, and system optimizations. • Troubleshooting and resolving application issues with minimal disruption. • Evaluating software updates for business and clinical impact. • Conducting workflow assessments and aligning technology with operational needs. • Leading IT projects, mentoring analysts, and supporting process improvements. • Managing incidents, problems, and changes to ensure smooth application performance. This role requires strong collaboration with stakeholders and a proactive approach to driving strategic IT initiatives. Education • 6-8 years of relevant experience with a degree (Required) or • 8-10 years of relevant experience without a degree (Required) Certification/Licensure • EPIC Certification – Ambulatory (Required) Experience • Experience with an Epic Community Connect program is preferred • Microsoft Excel and/or Project experience is preferred • Prior experience in a leadership role is preferred • Current Epic Ambulatory certification and build experience is required Keywords: EPIC Community Connect, EPIC Build, EPIC Ambulatory, Resolute Professional Billing, O365, Microsoft O365, EPIC Ambulatory certificate, Resolute Professional Billing, Professional Billing, EPIC We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $91,416 - $152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.