$70K - 90K a year
Implement and support quality initiatives, act as liaison between customers and IT for business definition, scope, testing, and implementation to improve business practices.
Bachelor's degree, 3+ years healthcare experience, 3+ years project management, 3+ years analytics, and preferred Salesforce and SOQL skills.
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Education Bachelor's Degree (Required) Master's Degree (Preferred) Certification/Licensure No specific certification or licensure requirements Experience Required to have 3+ years in healthcare Required to have 3+ years in project management Required to have 3+ years in Analytics Preferred skills Experience with advanced Excel. Experience creating Salesforce reports and dashboards Experience eliciting requirements and documenting business requirements Experience with Salesforce Object Query Language (SOQL) Experience with Salesforce data loader or a similar tool (Salesforce inspector, Workbench) Keywords, SQL, Excel, MS Excel, Microsoft Excel, Salesforce Object Query Language, SOQL, Salesforce Object Query Language (SOQL), salesforce inspector, Workbench, data loader, analytics, data analytics, business requirements, BRD, Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
This job posting was last updated on 9/8/2025