Seneca Resources

Compensation

Full Description

Position Title: Senior Business Systems Analyst – Fraud Services Location: Remote (Must work Eastern Time hours) Position Status: Contract (W2 with PTO) Position Description: We are seeking a Senior Business Systems Analyst to support enterprise technology initiatives within the Fraud Services division. In this role, you’ll serve as the vital link between business stakeholders and technical teams—translating business needs into actionable technology solutions. You’ll manage product backlogs, document requirements, and partner closely with Product Owners and development teams to ensure successful delivery in an Agile environment. The ideal candidate will bring strong experience in financial or banking systems, excellent communication and analytical skills, and a proven ability to manage complex requirements across multiple projects. Responsibilities: • Collaborate with business and IT teams to gather, analyze, and document business and technical requirements. • Author detailed user stories, epics, and acceptance criteria to guide development and testing. • Manage and maintain product backlogs and ADO boards for visibility and prioritization. • Lead requirements workshops, user story grooming sessions, and sprint planning meetings. • Liaise between product management, engineering, and business units to ensure alignment on priorities. • Conduct impact analysis and validation to ensure business needs are fully met. • Identify process improvements and provide recommendations for product or system enhancements. • Prepare clear and concise documentation and status updates for stakeholders. • Support multiple medium-to-large projects independently or as part of a team. Required Skills/Education: • Bachelor’s degree in Business, Information Technology, Computer Science, or related field (or equivalent experience). • 10+ years of experience as a Business Systems Analyst, Product Analyst, or similar technical role. • Hands-on experience with Azure DevOps (ADO) for backlog and board management. • Strong knowledge of Agile, Scrum, and SAFe methodologies. • Proven experience gathering and documenting functional and non-functional requirements. • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio). • Experience with ServiceNow or similar enterprise platforms. • Excellent communication, presentation, and stakeholder management skills. • Background in Financial Services, Banking, or Fraud Prevention systems preferred. • Relevant certifications (CSM, SAFe, or Azure Cloud Fundamentals) are a plus. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.