Select Staffing

Compensation

Full Description

Job Title: Healthcare Patient Support Representative Company Overview: Select Staffing is a leading staffing agency dedicated to connecting talented professionals with rewarding career opportunities across various industries. We pride ourselves on fostering a supportive and inclusive work environment that empowers our employees to thrive and grow. Role Overview: As a Healthcare Patient Support Representative, you will play a crucial role in assisting patients by providing exceptional support and ensuring their healthcare experience is smooth and positive. This fully remote position allows you to work from the comfort of your home while making a meaningful impact in the healthcare sector. What You'll Do: - You will respond promptly and professionally to patient inquiries via phone, email, or chat. - You will assist patients in scheduling appointments and managing their healthcare information. - You will provide accurate information regarding healthcare services, policies, and procedures. - You will document patient interactions and update records in the healthcare database. - You will collaborate with healthcare providers to resolve patient issues and concerns. - You will maintain patient confidentiality and adhere to HIPAA regulations. - You will identify opportunities to improve patient support processes and contribute to team goals. What You Bring: - You have at least 1-2 years of experience in a customer service or patient support role. - You possess excellent communication skills, both verbal and written. - You are proficient with computer systems and comfortable using healthcare software. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to work independently in a remote environment. Bonus Points If You Have: - Experience working in the healthcare industry or with medical terminology. - Familiarity with HIPAA compliance and patient privacy standards. - Bilingual skills, especially in Spanish, to assist a diverse patient population. - Previous experience in a fully remote customer support role. What We Offer: - We offer a competitive hourly wage of $16/hr. - We offer flexible, fully remote work arrangements to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer a supportive team environment with opportunities for career growth. - We offer access to employee assistance programs and wellness resources. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience through our online application portal. We look forward to welcoming you to the Select Staffing team!