SECUINFRA

Compensation

Full Description

As a Cyber Defense Advisor, you will accompany our customers throughout the entire lifecycle of our Managed Detection & Response Services, acting as the central point of contact, coordinating collaboration between the customer and internal departments, and ensuring continuous optimization and stable operation of the services. Requirements • At least 2 years of professional experience in customer service for technical services • Excellent communication and presentation skills • Solid foundation in all macro areas of IT • Very good German and English skills in writing and speaking • Willingness to travel for customer visits and trade fairs • Analytical, structured, and independent thinking and working with a high degree of coordination and organization • Very high customer and service orientation as well as the ability to take responsibility for customer relationships • Entrepreneurial thinking and action with a focus on continuous service improvement • Knowledge in one or more of the following product segments: SIEM, XDR, NDR, SOAR Benefits • 30 days of annual leave • Digital modern work equipment • Personal mentor during onboarding • Exceptional team cohesion • Regular further training • Location-independent work • Flexible working hours • Individual company car arrangement • Job bike • Urban Sports Club membership • Occupational old-age provision