Seattle Convention Center

Compensation

Full Description

About SCC Most people are familiar with the Seattle Convention Center (SCC) because we host a large variety of meetings, events, and conventions. That is the primary role we play – the Center provides a venue in which people gather from around the region, the nation and the world to share ideas, celebrate and learn. But our role goes well beyond that. The Center has a longstanding commitment to positively impact the lives of those in our region and beyond, advancing the common good. The legacy of our civic actions for the community holds as true today as it began over three decades ago. Read more about our Community Impact here. Employees are the heartbeat of this extraordinary service culture and contribute to our collective success in the vibrant core of downtown Seattle. Position Summary The Operations Supervisor is responsible for the onsite, day-to-day supervision of the custodial maintenance and the Set-Up functions of the facility and is instrumental in delivering frontline supervision to meet and exceed customer expectations. Supervises all Custodial Crew Chiefs and Set-up Crew Chiefs performing event maintenance and set-up related functions. May also have shift supervisory responsibility for custodial or setup functions taking place during any day, swing, or graveyard shifts. Under the direction of the Operations Manager, works closely with Event Services, Food Services, and other onsite service partners to coordinate their set-up needs and custodial maintenance of the facility. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Closely monitor the floor operations of the custodial and set-up staff • Assist in the development, implementation, and maintenance of the standards of custodial maintenance and set-up and event maintenance performance • Prior to, during and following events, work in concert with all Event Services, Sales, and Food Service and onsite contractors related to custodial maintenance and event set-up needs. • Become knowledgeable and adhere to the Labor Agreement between the SCC and the SCC Labor Council, including all related documents. Consult with appropriate internal staff concerning the interpretation and implementation of the agreement • Assist the Operations Manager in developing all work schedules for custodial and set-up staff to meet event and operational needs during both event and nonevent periods. • Review, prioritize and execute custodial and set-up Work Orders generated by Ungerboeck, the SCC event management software system, and in coordination with other Operations Supervisors and Crew Chiefs, or as directed by Operations Managers. • Assign tasks and train employees to ensure proper and effective methods are being used and inspect completed work for conformance to department standards and client expectations. • In accordance with SCC procedures/policies and the Labor Agreement, resolve employees' concerns and/or confer with the Operations Manager concerning situations needing further attention • Assist the Operations Manager in following the established payroll procedure, reviewing, verifying and approving employees' hours worked • Prepare and maintain required reports, records and logs related to operations, such as work schedules, employee attendance, employee work performance, accident/incident reports, project reports, grievance responses, etc. • Coordinate and monitor storage of equipment in designated location. Work with the Facilities Department, Food Service, and onsite contractors and vendors to ensure efficient and effective use of storage areas • Maintain the equipment in a safe and efficient working order. Work closely with the Facilities Departments related to the repair of the Operations equipment to determine if repairs can be made internally or externally • Assist the Operations Manager in maintaining proper inventory of supplies and equipment by monitoring use. Store and issue supplies and maintain a clean, safe work environment. • Make recommendations to the Operations Manager regarding capital expenditures directly related to the Operations department budgets • Recommend the purchase of cleaning supplies and setup equipment following the established SCC guidelines to the Operations Manager • Attend pre- and post-conference meetings as directed to ensure communication between the client and the Operations department are clear and current • Work as needed to accomplish the department responsibilities, which may include working extended hours in a day, swing shift, weekends, holidays, and graveyard • Perform all duties in a professional productive manner, in adherence to the SCC service standards, to ensure the successful operation of the SCC • Comply with the Convention Center's missions and all standards, procedures and established programs and ensure compliance by department staff Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to see, talk, hear, sit, stand, walk and reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate; however, upon occasion it may be higher due to noise from compactors, forklifts, and other machinery types of noise. Minimum Qualifications: • Associate degree (A. A.) or equivalent from two-year college/technical school; or completion of standard training courses • Two (2) years’ experience in supervisory responsibilities for custodial and large room/event set-up and conversion operation • Valid CPR, First Aid and AED certification within 6 months of employment Preferred Qualifications: • Experience managing and working with represented employees • Familiarity with GBAC STAR Accreditation and other cleaning, disinfection, and disease prevention programs • Experience in administering facility event maintenance programs involving traditional convention meeting formats, specialty event formats, large public events, multiple and simultaneous events • Experience administering and monitoring front-line worker safety programs including hazardous communication and exposure control • Equivalent combination of education and experience may be considered. Benefit Highlights: • Pay: $80,168.40 - $100,395.00 per year based on experience and qualifications. • • Vacation (12 days in first year) • Paid holidays (10 set by SCC, 2 personal) • Medical (Regence & Kaiser options), dental and vision insurance • SCC-provided Life Insurance • Supplemental Life Insurance • Long-term Disability • 403(a) retirement contribution plan • 457(b) retirement savings plan • Subsidized transportation and parking benefits Schedule: Flexibility to work evenings/weekends dependent on event schedule Work Location:Seattle, WA 98101. Disability Accommodations and Equal Employment Opportunity If accommodations are required either to complete the application process and/or attend an interview, please contact the Human Resources Department at 206-694-5038. Seattle Convention Center is committed to the policy of equal employment opportunity and nondiscrimination on the basis of race, creed, color, national origin, sex, marital status, sexual preference, orientation, gender identity, genetic information, pregnancy, age, religion, veteran status, military status, disability, or any other status protected by law. Notes on the Application Process • This posting may be taken down at any time. Review of applications will begin immediately. Only applications submitted directly to Seattle Convention Center’s jobs page will be considered; applications submitted via external websites / apps will not be received. A current resumé may be submitted in lieu of filling out the attached Application for Employment only if it includes accurate dates – including month and year – of both previous employment and any relevant experience/education history. • In the event your application is selected for interview, a hiring representative will reach out via your provided phone or email contact information. The final hiring process will involve employment reference checks and a criminal background check