ScienceLogic

Compensation

Full Description

QA Lead – AI Product Quality and Test Automation Reston, VA or Remote About ScienceLogic… ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale. We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence. What we’re looking for… Skylar AI team is seeking an experienced QA Lead to oversee the quality assurance program for Skylar Advisor, our flagship AI-powered product built on open-source models. In this critical role, you will serve as the functional QA Lead for a team of four test automation engineers based in India (with overlap in US hours). You will provide day-to-day technical direction, coordinate testing activities, and ensure high-quality delivery across both backend services and front-end interfaces of the product. This position is approximately 50% hands-on and 50% technical leadership. This hybrid role combines hands-on testing -- influencing team workflow and quality strategy – with functional leadership, making it ideal for someone building toward future engineering management, but at present carries no direct reports or performance management responsibilities. You will act as the subject matter expert in quality assurance – establishing, running, and defending the testing program – and ensure that our AI product meets the highest standards of reliability, performance, and user satisfaction. This role is US-based and reports to the head of Skylar AI engineering, working alongside other engineering managers. What you’ll be doing… This QA Lead position offers the opportunity to shape the quality of an advanced AI product and functionally lead a talented QA team. Skylar AI team is looking for a quality champion who will advance our standards of excellence. Activities include: Quality Strategy & Planning: Define and own the overall testing strategy, plans, and standards for Skylar Advisor. This includes outlining test approaches for new features, determining the scope of testing, and resource planning for the QA team. Test Automation Leadership: Provide technical leadership in building and maintaining robust test automation frameworks for both backend and front-end testing. Leadership & Mentorship: Functional leadership to a distributed QA team of four automation engineers in India. Manage day-to-day team activities and mentor team members. Hands-on Testing & Execution: Participate in execution of test plans and handle complex testing scenarios. Defect Management: Ensure thorough tracking of defects using Jira and Xray. Process Improvement: Continuously evaluate and improve QA processes. Cross-Functional Collaboration: Act as QA liaison across engineering, product, UX, and DevOps. Quality Metrics & Reporting: Monitor testing progress and product quality through defined KPIs. Stakeholder Communication: Present QA program and results to senior leadership. Innovation and Tooling: Adopt new testing tools, including AI-driven tools. Global Team Coordination: Ensure effective coordination between US and India teams. Qualities you possess… Required qualities: Bachelor’s degree in Computer Science, Information Technology, related field, or equivalent work experience. 10+ years of experience in software QA with strong test automation background, and a minimum of 2 years in a QA leadership role. Proven expertise in testing planning, execution, and reporting, with a strong understanding of QA methodologies, tools, and processes. Expertise in Python for test scripting. Proficiency with Jira and Xray. Experience testing AI/ML-driven applications. Familiarity with AI-based testing tools Knowledge of CI/CD processes and tools (e.g., Jenkins, GitLab CI) Solid understanding of backend systems and databases; Go and SQL familiarity is a plus. Strong leadership, communication, and cross-team collaboration skills. Ability to present QA programs and results to senior leadership. Thrives in a fast-paced, dynamic environment and adapts to changing priorities. Preferred qualities Domain knowledge in AI/ML development and evaluation. QA certifications (e.g., ISTQB). Experience with performance or security testing. Benefits & Perks Comprehensive medical, dental and vision plans. 401(k) plan with employer match. Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. 5-year Service Milestone Sabbatical. Paid parental leave. Generous employee referral bonus program. Pet insurance. HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. Regular virtual company-wide events, including cooking classes, yoga, meditation and more. The opportunity to learn and develop from some of the best and brightest minds in the industry! Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. About ScienceLogic ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. www.sciencelogic.com #LI-Remote