$40K - 70K a year
Provide timely and accurate support to members via phone, email, and chat, manage accounts and billing inquiries, resolve issues efficiently, and document interactions.
Strong communication, problem-solving, and multitasking skills with experience in customer service and account management.
Overview We are seeking a dedicated FT Member Service Specialist – Work From Home in Butler, PA to provide exceptional support to members. • Respond to member inquiries via phone, email, and chat, ensuring timely and accurate assistance. • Assist members with account management, billing, and service inquiries. • Resolve issues efficiently while maintaining high customer satisfaction standards. • Document interactions and follow-up actions accurately in the system. • Collaborate with team members to improve service processes and member experience. Skills required include strong communication, problem-solving, and multitasking abilities. Benefits include competitive pay, flexible work hours, health benefits, and opportunities for growth in a remote setting.
This job posting was last updated on 10/20/2025