Sangoma

Compensation

Full Description

Sangoma is seeking a meticulous and dedicated Billing Specialist to join our dynamic finance team. With a commitment to providing top-quality communications solutions, we value precision in our billing operations. As a Billing Specialist, you will play a crucial role in managing billing processes, ensuring client satisfaction, and enhancing our financial efficiency. If you thrive in a fast-paced environment and have a strong eye for detail, we encourage you to apply! Key Responsibilities: Generate accurate and timely invoices for customers, adhering to company protocols. Address and resolve customer inquiries related to billing and payment issues. Perform monthly account reconciliations and adjustments to maintain accurate financial records. Analyze customer billing trends and discrepancies to improve billing processes. Collaborate with cross-functional teams to gather information required for accurate billing. Assist in the development and enhancement of billing procedures and systems for improved effectiveness. Minimum of 2 years’ experience in billing, accounts receivable, or related finance roles. Proficient in financial software and billing systems, with experience in tools like Great Plains, Sage, Netsuite or similar platforms. Strong analytical skills and attention to detail in managing complex financial data. Excellent verbal and written communication skills to effectively liaise with clients and team members. Capable of identifying problems and implementing effective solutions. Proficient in Microsoft Office Suite, particularly Excel, for managing and analyzing data. Must have Excel experience. What We Offer: Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) are effective after a short waiting period Matching 401K program - 100% match on 4%. Employee Stock Purchase Plan after one year of service. Flexible Time Off & Company Holidays Entrepreneurial work environment partnered with high-growth career opportunities We value transparency and fairness in our compensation practices. For this role, we offer a salary range of $21 to $24 per hour, commensurate with experience, qualifications, and location. Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge? Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.