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Drive adoption of Zero Touch Mobility for ServiceNow through strategic partner development and direct engagement with enterprise and government clients. Manage the full sales lifecycle and ensure successful project execution with internal and external teams.
Candidates must have a bachelor's degree and at least 10 years of enterprise technology sales experience, including significant experience in mobility and solution sales. Proven success in managing complex contracts and building relationships with C-suite executives is essential.
Samsung SDS is the digital arm of the Samsung Group and a global provider of cloud and digital transformation innovations. We deliver enterprise-grade solutions and services in cloud, secure mobility, analytics/AI, digital marketing, and digital workspace. Our mission is to enable customers across government, financial services, healthcare, and other industries to thrive in today’s hyper-connected economy—helping them increase productivity, safeguard assets, and make smarter decisions. Position Summary Samsung SDS America is seeking a senior sales expert to drive adoption of Zero Touch Mobility for ServiceNow (ZTM)—our flagship solution for mobility lifecycle management—through a combination of strategic partner development with cellular carrier reseller partners and direct engagement with large enterprise and government clients via those partners. This role requires a seasoned professional who can close complex enterprise deals, build and scale carrier “Bill On Behalf Of” (BOBO) partnerships, and act as a market-facing subject matter expert in enterprise mobility and IT workflows. Responsibilities Revenue Growth & Market Expansion Own revenue targets and deliver growth by balancing direct sales with partner/carrier-led opportunities. Develop and execute go-to-market strategies to expand adoption of SDSA’s ZTM solution. Leverage strategic partners to build pipeline, enhance opportunities, and accelerate revenue growth. Accurately forecast opportunities and consistently meet revenue and profitability goals. Carrier & Partner Acquisition Identify, acquire, and onboard cellular carrier reseller partners as strategic growth multipliers. Build and manage joint business plans with carriers to scale enterprise adoption. Lead partner enablement programs, equipping carrier sales teams with the knowledge and tools to drive ZTM adoption. Customer Engagement & Solution Selling Serve as a trusted advisor to enterprise and government clients, engaging stakeholders across all levels—C-suite, IT leadership, and operations. Deliver consultative sales approaches that tie SDSA offerings to measurable outcomes such as efficiency, cost reduction, and digital transformation. Lead the full sales lifecycle including discovery workshops, solution demonstrations, proposals, negotiations, and contract closure. Manage assigned accounts to meet strategic and economic objectives, ensuring alignment with customer goals. Project & Delivery Oversight Coordinate internal teams (SDS) and external partners (vendors, carriers, solution providers) for successful project execution. Ensure solutions are delivered on time, on budget, and within scope. Manage account-specific risks, issues, and quality controls to safeguard customer success. Market Leadership & External Representation Act as a subject matter expert in enterprise mobility, Mobile Device Lifecycle Management (MDLM), Managed Mobility Services (MMS), and IT workflow automation. Represent SDSA through thought leadership, industry events, and marketing initiatives that enhance market presence. Continuously capture and share customer feedback, competitive insights, and partner intelligence to inform product and GTM strategies. Bachelor’s degree required. 10+ years of enterprise technology sales experience, including 8+ years in solution sales and 5+ years in mobility, enterprise IT, SaaS, or managed services. Proven success in enterprise solution consulting and large account sales, with experience negotiating complex contracts and managing multi-year programs. Strong background in Enterprise Mobility Solutions and Managed Mobility Services (MMS). Knowledge of ServiceNow and/or ITSM/ITAM platforms highly desirable. Deep understanding of enterprise mobility ecosystems—device lifecycle management, MMS, cloud, SaaS, and process optimization. Demonstrated ability to build and maintain trusted relationships with customers and partners at all levels (C-suite, middle management, operations). Experience managing multiple projects, budgets, and business plans simultaneously. Excellent presentation, communication, and problem-solving skills. Familiarity with marketing programs and campaigns as sales accelerators. Willingness to travel 30–40% within the US. Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law. We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
This job posting was last updated on 9/23/2025