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Samsung Electronics America

Samsung Electronics America

via LinkedIn

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Samsung Experience Store – Assistant Store Manager

New York, NY
full-time
Posted 9/10/2025
Verified Source
Key Skills:
Retail leadership
Team coaching and development
Sales performance management
Operational support
Cross-functional collaboration
Customer experience execution
Analytical decision making

Compensation

Salary Range

$84K - 104K a year

Responsibilities

Drive sales and operational excellence by coaching teams, managing store floor leadership, executing customer experiences, and collaborating cross-functionally.

Requirements

4+ years in big-box or specialty retail with 2+ years in supervisory roles, strong communication and coaching skills, adaptability, and preferably consumer electronics knowledge.

Full Description

Position Summary Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role And Responsibilities Our Retail Operations team rewrites the rules of traditional retail with immersive, tech-driven experiences—ideal for a dynamic leader who balances people development with operational precision. As Assistant Store Manager, you’ll partner with the Store Manager to drive sales, coach the team, and deliver standout customer moments that keep Samsung top of mind. What You’ll Own • Sales-First Culture Champion a revenue-driven environment by leading SFL/MOD roles and modeling personal sales performance. • Sales & Operational Support Partner with the Store Manager to hit sales targets, analyze performance metrics, and implement action plans that drive growth. • Experience Excellence Execute immersive demos, workshops, and promotional events—ensuring every customer leaves informed, delighted, and inspired. • Team Coaching & Development Mentor Brand Ambassadors through real-time feedback, training, and recognition programs that build capability and confidence. • Floor Leadership Lead the sales floor during peak hours, ensuring smooth customer flow, team alignment, and operational compliance. • Talent & Scheduling Assist in recruiting, onboarding, and scheduling associates—maintaining optimal coverage and a culture of accountability. • Cross‑Functional Collaboration Work closely with Store Technology, Repairs, Visual Merchandising, and Corporate Support to ensure seamless store operations and SOP compliance. • Opening & Closing Procedures Execute all opening and closing tasks and work required hours during holidays, launches, and other peak seasons. Skills And Qualifications What You Bring • Retail Pro – 4+ years in big‑box or specialty retail, with 2+ years in a supervisory or advanced associate role. • Preferred: Consumer Electronics Savvy – You understand smartphones, wearables, and connected ecosystems—and can convey their value to customers. • People-First Coach – You’re an exceptional communicator and mentor, adept at motivating teams to exceed expectations. • Analytical & Action-Oriented – You leverage data to guide decisions and take swift action to capitalize on opportunities. • Adaptable & Collaborative – You thrive in a fast‑paced environment and partner seamlessly with cross‑functional teams. What We Offer • Competitive salary plus MBO bonus tied to store and individual performance • Medical, Dental & Vision insurance • Life Insurance and 401(k) retirement plan • Employee Purchase Program for Samsung products • Tuition Assistance and Student Loan Program (after 6 months) • Paid Time Off and Wellness Incentives • A chance to grow your leadership career in a cutting‑edge retail environment • “Relentless Pioneer” being a part of a culture that celebrates innovation Apply today and elevate your career as a leader in Samsung’s retail revolution. Explore more: • Life at Samsung → https://www.samsung.com/us/careers/life-at-samsung/ • Benefits → https://www.samsung.com/us/careers/benefits/ The salary range for this role is expected to be between $84,000 and $104,000 plus 15% target bonus. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance. • Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. • Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

This job posting was last updated on 9/14/2025

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