Samsara

Compensation

Full Description

Job Description: • Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue • Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation • Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts • Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers • Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration • Update and manage internal hardware and software lab infrastructure, both in office and remote kits • Coordinate and participate in new product testing activities • Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams • Coordinate cross functional communication to ensure prospect success (RFP responses, Product Feature Request management, Customer Support triaging, etc.) Requirements: • BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline • Preferred 1+ years experience working with customers in a pre-sales or support capacity • Ability to explain complex technical concepts to non-technical audiences • Basic understanding of electronics and electrical systems • Well-versed in one of the following: cloud software, networking, automation and control systems • Experience tinkering with hardware gadgets, sensors, or vehicles is a plus • Bilingual French speaker Benefits: • Full time employees receive a competitive total compensation package • employee-led remote and flexible working • health benefits