via Workday
$75K - 90K a year
Lead student recruitment, manage enrollment teams, and develop operational procedures for online programs.
Senior leadership experience, team management, strategic planning, and familiarity with CRM and reporting tools.
Job Description Summary The Director of Enrollment for Online Programs provides strategic leadership and day-to-day operational oversight for student recruitment, admissions, and first-term enrollment processes for Saint Leo University’s online undergraduate and graduate programs. This role ensures a student-centered admissions experience, develops high-performing enrollment teams, and partners cross-functionally to achieve annual enrollment goals. Job Description Essential Duties & Responsibilities Lead all recruitment and admissions activities for assigned online undergraduate and graduate programs. Build, manage, and forecast cohorts in alignment with Saint Leo’s enrollment goals. Provide timely and accurate enrollment reports, application funnel analysis, and forecast updates. Develop and refine standard operating procedures and process improvements. Supervise Enrollment Counselors and related staff, providing coaching and performance management. Oversee student outreach, advising, application review, and transcript evaluation processes. Ensure seamless handoff from Admissions to Student Success teams. Partner with Marketing, Operations, Registrar, and Academic departments. Conduct and oversee virtual info sessions, open houses, and high-engagement recruitment events. Ensure compliance with federal, state, accreditation, and university requirements in all practices. Required Knowledge, Skills & Abilities Leadership ability with experience developing high-performance teams. Exceptional verbal and written communication skills. Strong analytical and problem-solving abilities. Proficiency in Microsoft Office and CRM technologies. Ability to work effectively with diverse student populations, including adult and military learners. Strong customer service orientation with the ability to build rapport and trust. Detail-oriented with strong organization and time‑management skills. Ability to adapt quickly in a fast‑paced environment. Demonstrated integrity, professionalism, and confidentiality. Education & Experience Requirements Bachelor’s degree required; Master’s degree preferred. Five to seven years of progressively responsible experience in higher education enrollment or admissions. Experience supervising staff, managing performance, and driving KPI-based outcomes. Experience with presentations, reporting, and operational processes. Physical Requirements Extended periods of phone and computer work. Occasional lifting of 25–35 lbs. Ability to sit or stand for long periods. WORK LOCATION: To be considered for this position applicants must reside in one of the following states: AL, AK, AZ, AR, CO, CT, FL, GA, IL, IN, IA, KY, LA, MD, MA, MI, MN, MS, MT, NV, NH, NJ, NM, NY, NC, OH*, OK, PA, RI, SC, TN, TX, UT, VA, WV, and WI. NOTICE: The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. Why Work at Saint Leo? What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE! We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time). FREE Tuition - Employee, Spouse, and Dependents* Tuition Exchange Opportunity - Dependent of Employees* Generous Paid Leave - Sick, Vacation, and Holidays Comprehensive Group Health Plan (Medical, Dental, and Vision) Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more! 100% Employer-Funded Health Reimbursement Account 100% Employer-Paid Short Term Disability Insurance 100% Employer-Funded Employee Assistance Program (healthcare and dependent options) Employer-provided life insurance Discounted On-Campus Dining Meal Plans Nationwide Pet Insurance Flexible Spending Accounts 403b Retirement Plan Wellness Center *Eligibility based on meeting required service period 2025 ICUBA Benefits Guide_St Leo Top Workplace Each year from 2012 to 2016, Saint Leo University was named one of Tampa Bay’s Top Workplaces by the Tampa Bay Times. The Top Workplaces in Tampa Bay program was created by the Tampa Bay Times and WorkplaceDynamics. The companies in this survey were ranked based on leadership, compensation and training, workplace flexibility, and diversity. One of the Top-Ranked Universities in Florida One of the top-ranked universities in Florida, Saint Leo is a Catholic, liberal arts school serving learners of all faiths. We are traditional, but we are cutting edge Established in 1889 by the Order of Saint Benedict of Florida, the university seeks balanced growth in mind, body and spirit for all members of our community. Saint Leo has grown from a peaceful campus in the rolling hills of Central Florida to an institution of international consequence—ranked one of the best regional universities in the South by U.S. News & World Report Our Tampa-area campus remains committed as ever to student-centered liberal arts education, and is strengthened by the global reach of our regionally accredited online programs and Education Centers in seven states across the U.S., including on many military bases. We are Catholic, but we are for everyone Our determination to make higher education more accessible to all has made Saint Leo a world leader in redefining the 21st century university. Saint Leo now serves more than 16,000 students from 49 states and 86 countries—ranking us among the five largest Catholic higher education institutions in the United States. Saint Leo is also one of the nation's 10 leading providers of higher education to the U.S. military. While we are proudly Catholic, we teach students not because they are Catholic, but because we are Catholic. And our faith compels us to imagine and contribute to a more socially just society. Non-Discrimination EEO Statement Saint Leo University has a strong commitment to principles of equal employment opportunity and equal access to education. Saint Leo University does not discriminate on the basis of age, color, disability, ethic origin, genetic information, sex, gender, national origin, race, religion, or veteran status, or any other category protected by federal, state, or local law in its educational programs, admissions policies, financial aid, employment, or other school administered programs. The policy is enforced by Saint Leo University and by applicable laws such as Title IX of the Education Amendments of 1972, Title VII and Title IX of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Americans with Disabilities Act, Age Discrimination Act of 1975, and Florida Civil Rights Act of 1992. The Title IX Office Office Location: Benedictine Hall 3rd Floor Email Address: titleixcoordinator@saintleo.edu Telephone Number: (352) 588-8993 Mailing Address: Saint Leo University ATTN: Title IX Office 33701 C.R. 52, Saint Leo, FL 33574 The Director of Accessibility Services and the Section 504 Coordinator, Michael Bailey, may be contacted at michael.bailey02@saintleo.edu. Note: Questions regarding job application status can be sent to hr@saintleo.edu. The above contacts are listed specifically for Title IX and/or Accessibility concerns only. The University has developed the 'Title IX Sexual Harassment Grievance Policy' to address any Title IX related allegations of sexual harassment. The policy can be found on the University website. A written/hard-copy version of the policy is available upon request from the Title IX Coordinator. Links Campus Security & Safety Employment Site
This job posting was last updated on 12/11/2025