$50K - 80K a year
Collaborate cross-functionally to develop and communicate actionable insights, support storytelling with data, and optimize engagement strategies for Home Services initiatives.
Bachelor’s degree with 2+ years experience in project management, communications, or customer experience, strong communication and organizational skills, and preferred experience in insurance or behavioral economics.
Description: • Collaborate cross-functionally with sales, marketing, policy services, and innovation to enable successful program launches and ongoing adoption • Develop and communicate actionable data-driven insights and outcomes for internal and external audiences (leadership, employees, producer partners, policyholders) • Help test new messaging and use findings to optimize engagement strategies and tactics • Create engaging materials (presentations, impactful visualizations, reports, and other communications) that deliver insights about Home Services initiatives to executive-level stakeholders • Support storytelling efforts by crafting clear and compelling narratives that connect data, customer insights, and program outcomes to highlight impact Requirements: • Bachelor’s degree or higher in business, communications, or a related field • 2+ years of experience in project management, communications, customer experience, or process improvement • Experience translating quantitative and qualitative data into clear, compelling insights for stakeholders • Excellent written communication skills with the ability to work independently and collaboratively across a diverse group of stakeholders to develop impactful content • Strong organizational skills and the ability to manage multiple stakeholders and deadlines • (Highly preferred) Experience in property and casualty insurance, Insurtech, or related industries • (Highly preferred) Familiarity with behavioral economics or change management practices • (Highly preferred) Understanding of customer experience or user journey mapping, identifying friction points and designing improvements to influence outcomes Benefits: • generous health benefits and perks • tuition reimbursement • wellness allowance • paid volunteer time off • matching 401K plan • and more
This job posting was last updated on 9/22/2025