Sage AI Labs

Compensation

Full Description

Location: Remote (U.S.-based preferred) Type: Part-time Contract Schedule: Off-hours and weekends required About Us We’re a high-growth agentic consumer startup based in San Francisco, building the next generation of shopping — smarter, faster, and more personalized. Backed by top investors, we’re scaling quickly, and every team member has the opportunity to make a meaningful impact as we redefine how people discover and shop online. Role Overview We’re looking for a proactive, detail-oriented Customer Experience & Operations Support contractor to join our growing team. This person will play a key role in delivering best-in-class customer support, facilitating smooth order fulfillment, and maintaining seamless operations — especially during off-hours and weekends. Responsibilities Respond to customer inquiries with speed, empathy, and accuracy Support order processing, tracking, and issue resolution Coordinate with internal teams to ensure smooth and timely fulfillment Identify and escalate recurring issues or operational bottlenecks Maintain high service standards and ensure a positive customer experience Qualifications Strong communication and problem-solving skills Experience in customer support, e-commerce, or operations Highly organized, reliable, and comfortable working independently Flexible availability, including evenings, early mornings, and weekends Excited to join an early-stage, fast-paced startup and grow with us Compensation & Details Role Type: Remote, part-time contract Schedule: Off-hours and weekend coverage required Growth: Opportunity for expanded hours and long-term engagement Compensation: $25 per hour