Ryan Specialty

Compensation

Full Description

Position Summary Ryan Specialty is a service provider of specialty products and solutions for insurance brokers, agents, and carriers, offering distribution, underwriting, product development, administration, and risk management services by acting as a wholesale broker and a managing underwriter. Ryan Specialty is hiring for an Employee Relations Specialist to join our Human Resources department. The ER Specialist will be responsible for managing a caseload and collaborating with leaders across the organization to ensure consistency in performance management. This role will particularly focus on disciplinary actions including performance improvement plans (PIPs), terminations, investigations, policy enforcement, unemployment claims, disputes, and overall performance enhancement. As a key liaison between leadership and staff, the ER Specialist will promote effective communication, fair treatment, and a respectful workplace culture. What will your job entail? Serve as a primary point of contact for employees and managers seeking guidance on workplace issues, performance improvement plans, terminations, disputes, conflicts, and other disciplinary actions. Effectively utilize Case Management System (CMS) for thorough documentation of all cases while adhering to policies and procedures. Work with leaders and HR Business Partners across the organization to manage performance-related issues, including counseling, performance improvement plans, and terminations. Assist in conducting thorough investigations into employee complaints, disputes, and policy violations to ensure fair and consistent outcomes. Interpret and apply company policies and federal, state, and local labor laws to ensure organizational compliance and advise management accordingly. Support and present training to employees and management on employee relations issues, conflict resolution, and compliance. Foster positive communication channels between employees and management and facilitate effective collaboration within the organization. Partner with HR Coordinators to prepare reports and analyses of employee relations data to inform management and support strategic decisions. What you'll bring: 3+ years of experience as an HR Generalist with a focus on Employee Relations. A passion for focusing on Employee Relations with a general understanding of Employment Law Knowledge (EEOC, FMLA, FLSA, ADA, etc.) SHRM or HRCI Certification. Bachelor’s degree in Human Resources, Business Administration or related discipline. Proficiency with MS Office, Excel required. Workday experience a plus. Skills: Policy Communication Data Analysis Performance Management Training and Development Accommodations Employee Benefits Medical Leave Reduction in Force Investigation and Research Behavioral Skills: Conflict Resolution/Management Ethical Judgement Emotional Intelligence Problem Solving Communication Critical Thinking Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $72,000.00 - $90,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers. Talent Network Not seeing the right job opening? To learn more about future opportunities Introduce yourself and join our talent network Benefits Curious about Ryan Specialty’s benefits? Explore our employee benefits here! Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.