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RI

RXO, Inc.

via Workday

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Key Account Manager

Ann Arbor, Michigan
Full-time
Posted 1/6/2026
Direct Apply
Key Skills:
Customer Relationship Management
Sales Strategy
Negotiation

Compensation

Salary Range

$Not specified

Responsibilities

Manage key client relationships, expand accounts, and negotiate sales terms in the transportation industry.

Requirements

Requires a bachelor's degree, 1 year of professional experience, and ideally 5 years in transportation sales, with strong communication skills.

Full Description

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients. What your day-to-day will look like: Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction Expand current customer accounts through ongoing relationship development Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc. Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations At a minimum, you’ll need: Bachelor’s degree or equivalent related work or military experience 1 year of professional experience It’d be great if you also have: 5 years of experience in a transportation sales environment Excellent verbal and written communication skills Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre-tax accounts to help streamline eligible expenses Company-paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. We’re a leading provider of asset-light transportation. We create more efficient ways for shippers and carriers to move freight. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We’re looking forward to getting to know you! Introduce yourself to our talent acquisition team and we'll get in touch if there is a role that aligns to your background.

This job posting was last updated on 1/9/2026

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